SOLVED
Home

AVMA Activation Failing

%3CLINGO-SUB%20id%3D%22lingo-sub-358538%22%20slang%3D%22en-US%22%3EAVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-358538%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20Host%20is%20a%20standard%20install%20with%20gui%2C%20I%20activated%20with%20the%20DataCenter%20Key%20no%20Issues%20and%20then%20I%20added%20the%20Hyper-V%20role.%20The%20VM%20I%20installed%20standard%20with%20gui%20and%20has%20no%20roles%20the%20VM%20will%20not%20activate%20on%20its%20own%20or%20using%20the%20AVMA%20key%20listed%20for%20Datacenter.%20I%20have%20used%20%22slmgr%20-upk%22%20to%20remove%20activation%20(eval)%20and%20receive%20this%20error%20when%20I%20use%26nbsp%3B%22slmgr%20%2Fipk%20H3RNG-8C32Q-Q8FRX-6TDXV-WMBMW%22.%20When%20you%20type%20in%20the%20error%20code%20it%20says%20it%20an%20activation%20issue%20call%20Microsoft%20and%20then%20has%20a%20hyperlink%20that%20dumps%20you%20in%20the%20Windows%2010%20activation%20page.%20I%20have%20called%20microsoft%20support%20multiple%20times%20and%20they%20just%20point%20me%20to%20Paid%20Support%20(%24500%20single%20case)%20of%20which%20I%20do%20not%20have%20a%20support%20plan.%20Windows%20updates%20have%20been%20installed%20on%20both%20machines%20with%20no%20change%20to%20outcome%2C%20and%20yes%20I%20have%20tried%20rebooting.%20Any%20help%20would%20be%20greatly%20appreciated.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EError%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20494px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84727i4E79DDFBBF06252A%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Error.PNG%22%20title%3D%22Error.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EHost%20Build%20info%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20311px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84728iC602B2C0D0D55E63%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Host%20Build.PNG%22%20title%3D%22Host%20Build.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EVM%20Build%20info%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20353px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84729iAF99C9D93ECCF3C2%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22VM%20Build.PNG%22%20title%3D%22VM%20Build.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-358538%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHyper-V%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWindows%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-363025%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-363025%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20the%20Info.%20I%20only%20used%20the%20eval%20media%20because%20without%20access%20to%20the%20volume%20licensing%20center%20it%20was%20the%20only%20ISO%20source%20available.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20used%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3CP%3Edism%20%2Fonline%20%2FSet-Edition%3AServerDataCenter%20%2FAcceptEULA%20%2FProductKey%3A%3CRETAIL%20key%3D%22%22%3E%3C%2FRETAIL%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eand%20it%20converted%20the%20eval%20edition%20to%20retail%20then%20used%26nbsp%3B%3C%2FP%3E%3CP%3Eslmgr%20%2Fipk%20H3RNG-8C32Q-Q8FRX-6TDXV-WMBMW%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETo%20change%20the%20retail%20key%20to%20the%20AVMA%20key%2C%20not%20sure%20why%20I%20didn't%20think%20to%20try%20the%20retail%20key%20with%20the%20dism%20cmd%20but%20you%20comment%20gave%20me%20the%20idea.%20I%20also%20got%20a%20hold%20of%20a%20retail%20ISO.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-361045%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-361045%22%20slang%3D%22en-US%22%3E%3CP%3EAs%20far%20as%20I%20know%20you%20can't%20use%20AVMA%20to%20convert%20Eval%20to%20Retail.%20You%20should%20not%20use%20an%20Evaluation-Media%20to%20install%20your%20VM's%20in%20the%20first%20place.%20You%20already%20have%20a%20Server%20Datacenter%20Retail%20license%20so%20you%20should%20just%20use%20the%20same%20installation%20media%20for%20your%20VM's.%20The%20retail%20installations%20will%20auto-activate%20with%20an%20AVMA%20Key.%3C%2FP%3E%3CP%3EIf%20you%20have%20some%20specific%20reason%20why%20you%20have%20to%20use%20Eval-Media%20for%20your%20VM's%2C%20you%20need%20a%20Retail-Productkey%20to%20convert%20them%20to%20retail-version.%20AVMA%20will%20not%20work%20here.%3C%2FP%3E%3CP%3EIf%20you%20have%20a%20retail%20product%20key%20you%20want%20to%20use%2C%20just%20use%20the%20DISM-command%20you%20already%20tried%2C%20but%20with%20the%20retail%20product%20key%20for%20ServerDatacenter.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-360136%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-360136%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSTRONG%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3E0xC004F069%20%3D%26nbsp%3B%20The%20product%20SKU%20is%20not%20found%3C%2FFONT%3E%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3EI'd%20try%20using%20some%20different%20install%20media%20or%20if%20a%20download%20I'd%20try%20getting%20again%20from%20a%20different%20location%20to%20avoid%20getting%20the%20same%20copy%20stored%20on%20ISP's%20caching%20devices.%3C%2FFONT%3E%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3E%26nbsp%3B%3C%2FFONT%3E%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3E%26nbsp%3B%3C%2FFONT%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-360134%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-360134%22%20slang%3D%22en-US%22%3E%3CP%3ENo%20dice%2C%20I%20have%202%20other%20VMs%20that%20have%20the%20same%20issues%20and%20I%20have%20tried%20using%20the%20Host's%20product%20key%20with%20no%20success.%20I%20checked%20the%20logs%20on%20the%20Host%20for%20the%20listed%20error%20codes%20and%20did%20not%20see%20any.%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-359080%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359080%22%20slang%3D%22en-US%22%3E%3CP%3ESome%20other%20things%20to%20try%3B%3C%2FP%3E%0A%3CUL%3E%0A%3CLI%3Echeck%20the%20host%20application%20event%20log%20for%20Security-SPP%2012309%2F12310%20events%3C%2FLI%3E%0A%3CLI%3Estand%20up%20a%20new%20Server%202019%20guest%20as%20a%20test%3C%2FLI%3E%0A%3CLI%3Etry%20using%20the%20host%20product%20key%20to%20activate%20guest%3C%2FLI%3E%0A%3C%2FUL%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-359051%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359051%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSTRONG%3EDism%20%2FOnline%20%2FGet-CurrentEdition%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20408px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84839iD218BC6C6DAB56A7%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Get-CurrentEdition.PNG%22%20title%3D%22Get-CurrentEdition.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3EDism%20%2FOnline%20%2FGet-TargetEditions%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20384px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84840iD614538D5351F240%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Get-TargetEditions.PNG%22%20title%3D%22Get-TargetEditions.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-358681%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-358681%22%20slang%3D%22en-US%22%3E%3CP%3EWhat's%20the%20result%20of%3B%3C%2FP%3E%0A%3CP%3E%3CSTRONG%3EDism%20%2FOnline%20%2FGet-CurrentEdition%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3E%3CSTRONG%3EDism%20%2FOnline%20%2FGet-TargetEditions%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3E%3CSTRONG%3E%26nbsp%3B%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3E%3CSTRONG%3E%26nbsp%3B%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-358676%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-358676%22%20slang%3D%22en-US%22%3E%3CP%3EI%20forgot%20to%20list%20that%20I%20had%20tried%20that%20as%20well%2C%20thank%20you%20for%20the%20response%20tho.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20812px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84775i29254479119D706A%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22dsim%20error.PNG%22%20title%3D%22dsim%20error.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-358546%22%20slang%3D%22en-US%22%3ERe%3A%20AVMA%20Activation%20Failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-358546%22%20slang%3D%22en-US%22%3E%3CP%3EMight%20also%20try%3B%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3Edism%20%2Fonline%20%2FSet-Edition%3AServerDataCenter%20%2FAcceptEULA%20%2FProductKey%3AH3RNG-8C32Q-Q8FRX-6TDXV-WMBMW%3C%2FFONT%3E%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3E%26nbsp%3B%3C%2FFONT%3E%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3E%26nbsp%3B%3C%2FFONT%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
HugeNull
Occasional Contributor

The Host is a standard install with gui, I activated with the DataCenter Key no Issues and then I added the Hyper-V role. The VM I installed standard with gui and has no roles the VM will not activate on its own or using the AVMA key listed for Datacenter. I have used "slmgr -upk" to remove activation (eval) and receive this error when I use "slmgr /ipk H3RNG-8C32Q-Q8FRX-6TDXV-WMBMW". When you type in the error code it says it an activation issue call Microsoft and then has a hyperlink that dumps you in the Windows 10 activation page. I have called microsoft support multiple times and they just point me to Paid Support ($500 single case) of which I do not have a support plan. Windows updates have been installed on both machines with no change to outcome, and yes I have tried rebooting. Any help would be greatly appreciated. 

 

Error

Error.PNG

Host Build info

Host Build.PNG

VM Build info

VM Build.PNG

 

9 Replies

Might also try;

dism /online /Set-Edition:ServerDataCenter /AcceptEULA /ProductKey:H3RNG-8C32Q-Q8FRX-6TDXV-WMBMW

 

 

 

I forgot to list that I had tried that as well, thank you for the response tho.  

 

dsim error.PNG

 

What's the result of;

Dism /Online /Get-CurrentEdition

Dism /Online /Get-TargetEditions

 

 

 

Dism /Online /Get-CurrentEdition

 

Get-CurrentEdition.PNG

 

Dism /Online /Get-TargetEditions

 

Get-TargetEditions.PNG

 

Some other things to try;

  • check the host application event log for Security-SPP 12309/12310 events
  • stand up a new Server 2019 guest as a test
  • try using the host product key to activate guest

 

 

No dice, I have 2 other VMs that have the same issues and I have tried using the Host's product key with no success. I checked the logs on the Host for the listed error codes and did not see any.   

0xC004F069 =  The product SKU is not found

I'd try using some different install media or if a download I'd try getting again from a different location to avoid getting the same copy stored on ISP's caching devices.

 

 

As far as I know you can't use AVMA to convert Eval to Retail. You should not use an Evaluation-Media to install your VM's in the first place. You already have a Server Datacenter Retail license so you should just use the same installation media for your VM's. The retail installations will auto-activate with an AVMA Key.

If you have some specific reason why you have to use Eval-Media for your VM's, you need a Retail-Productkey to convert them to retail-version. AVMA will not work here.

If you have a retail product key you want to use, just use the DISM-command you already tried, but with the retail product key for ServerDatacenter.

Solution

Thanks for the Info. I only used the eval media because without access to the volume licensing center it was the only ISO source available.

 

I used   

dism /online /Set-Edition:ServerDataCenter /AcceptEULA /ProductKey:<Retail Key>

 

and it converted the eval edition to retail then used 

slmgr /ipk H3RNG-8C32Q-Q8FRX-6TDXV-WMBMW

 

To change the retail key to the AVMA key, not sure why I didn't think to try the retail key with the dism cmd but you comment gave me the idea. I also got a hold of a retail ISO. 

Related Conversations
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
flashing a white screen while open new tab
cntvertex in Discussions on
13 Replies
Tabs and Dark Mode
cjc2112 in Discussions on
22 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
28 Replies
Edge insider Dev bypasses IE mode website list
HotCakeX in Enterprise on
4 Replies