May 06 2018 03:09 AM
My Microsoft account I have had for 20 years is corrupt. I spent months with technical support and the Microsoft store trying to fix my computer. They told me it had a worm. So I went a bought a new computer. It was fine until I logged into my Microsoft account to get my email. Then that computer became corrupt. After much research I discovered that My account has certificates attached to it and a roaming profile that takes over any computer I access with my account and slowly completely takes over all of the files with corrupt ones. It locks me out of all the files and eventually I can't run any programs. Technical support doesn't know how or won't help me. I have belonged to the insider program for years. I am hoping someone can help me.
Sep 10 2019 08:12 AM