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Can't update the build 17017.1000 (rs_prerelease)

%3CLINGO-SUB%20id%3D%22lingo-sub-116475%22%20slang%3D%22en-US%22%3ECan't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116475%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EHello%20Windows%20Insiders!%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EWhen%20a%20new%20build%2017017.1000%20(rs_prerelease)%20I%20get%20the%20message%20''%26nbsp%3BAn%20update%20is%20being%20prepared%20for%20your%20device%2C%20but%20it's%20not%20quite%20ready%20yet.%20We'll%20keep%20trying%20or%20you%20can%20try%20again%20now.''%26nbsp%3B(with%20error%200x80240034)%3C%2FP%3E%3CP%3E%26nbsp%3BIt%20looks%20like%20this%20bug%20is%20similar%20to%20the%20previous%20build%20that%20I%20posted%20(Can%20not%20update%20the%20build%2016288.1%20(rs3-release)).%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116711%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116711%22%20slang%3D%22en-US%22%3E%3CP%3EEverything%20went%20well%20either%20because%20the%20servers%20cleared%20or%20because%20of%20my%20running%20the%20troubleshooter%20and%20restarting.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116543%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116543%22%20slang%3D%22en-US%22%3EThis%20is%20ninth%2C%20and%20at%2030%25.%20Keep%20trying%2C%20good%20luck%3A)%3C%2Fimg%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116542%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116542%22%20slang%3D%22en-US%22%3E%3CP%3ERan%20update%20troubleshooter%20after%20cold%20boot.%20Seems%20to%20be%20installing%20now%20at%2023%25%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116541%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116541%22%20slang%3D%22en-US%22%3EHi%20guys%2C%20Please%20try%20this%20solution%2C%20it%20worked%20for%20me.%20%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Finsider%2Fforum%2Finsider_wintp-insider_install%2Fpc-build-install-some-update-were-cancelled%2F22d428c1-7ce8-4d12-b7bf-2e21c08c0549%3Ftm%3D1489615923416%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Finsider%2Fforum%2Finsider_wintp-insider_install%2Fpc-build-install-some-update-were-cancelled%2F22d428c1-7ce8-4d12-b7bf-2e21c08c0549%3Ftm%3D1489615923416%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116539%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116539%22%20slang%3D%22en-US%22%3Ei%20did%20as%20i%20suggested%20at%20the%20start%2C%20and%20just%20waited.%20the%20update%20is%20now%20installing.%20i%20imagine%20the%20servers%20were%20just%20overwhellmed%20with%20people%20downloading%20it.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116530%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116530%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%20class%3D%22%22%3E%3CSPAN%3EI%20was%20experiencing%20the%20error%20%22Windows%2010%20Insider%20Preview%2017017.1000%20(rs_prerelease)%20-%20Error%200x80070002%22.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3EI%20went%20into%20Applications%20and%20Features%2C%20Manage%20Optional%20Features%2C%20and%20removed%20Windows%20Media%20Player.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3EAgain%2C%20I%20added%20the%20Windows%20Media%20Player%20feature.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3EFrom%20there%2C%20the%20Windows%20installation%20started%20successfully.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116524%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116524%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3Bsame%20the%20problem%20windows%20programer%20insider%20preview%2017017.1000%20anyone%20have%20solution%20please%20replay%20thank%20you%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116513%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116513%22%20slang%3D%22en-US%22%3E%3CP%3Eim%20trying%20to%20update%20but%20i%20keep%20getting%20a%20red%20error%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116503%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116503%22%20slang%3D%22en-US%22%3E%3CP%3ESame---tried%20all%20the%20usual%20tricks%20of%20running%20troubleshooter%2C%20stopping%20and%20retstarting%20service%20etc.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-116479%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20update%20the%20build%2017017.1000%20(rs_prerelease)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116479%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20getting%20the%20same%20exact%20error.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eso%2C%20after%20digging%20a%20bit%2C%20i%20found%20some%20errors%20in%20the%20log%20in%20SoftwareDistrobution%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CPRE%3E%7BE7B8327B-467E-40D7-8A40-CE3FEB3F8A01%7D%202017-10-13%2014%3A44%3A00%3A989-0400%201%20147%20%5BAGENT_DETECTION_FINISHED%5D%20101%20%7B00000000-0000-0000-0000-000000000000%7D%200%200%20UpdateOrchestrator%20Success%20Software%20Synchronization%20Windows%20Update%20Client%20successfully%20detected%201%20updates.%20qnuS%2FcbEsUSzOR2G.0.1.0.0.4.0%0A%7BAA07D43A-FB6D-4046-9311-7222F002272F%7D%202017-10-13%2014%3A44%3A33%3A197-0400%201%20147%20%5BAGENT_DETECTION_FINISHED%5D%20101%20%7B00000000-0000-0000-0000-000000000000%7D%200%200%20UpdateOrchestrator%20Success%20Software%20Synchronization%20Windows%20Update%20Client%20successfully%20detected%203%20updates.%20qnuS%2FcbEsUSzOR2G.0.1.0.0.4.0%0A%7B5D32885B-89AC-491B-965B-5C593FB3B493%7D%202017-10-13%2014%3A44%3A33%3A458-0400%201%20167%20%5BAGENT_DOWNLOAD_STARTED%5D%20101%20%7BA287C28C-32BA-4BAB-9556-32976D18A606%7D%201%200%20UpdateOrchestrator%20Success%20Content%20Download%20Download%20started.%20%2FVLxsq4It0e5Lbql.1.27.1.2.0%0A%7BF29573C6-1757-4964-8123-431E62D77704%7D%202017-10-13%2014%3A45%3A20%3A797-0400%201%20161%20%5BAGENT_DOWNLOAD_FAILED%5D%20101%20%7BA287C28C-32BA-4BAB-9556-32976D18A606%7D%201%20c1900401%20UpdateOrchestrator%20Failure%20Content%20Download%20Error%3A%20Download%20failed.%20%2FVLxsq4It0e5Lbql.1.27.1.54.0%0A%7B3BBF9D3B-D42F-47D4-97BF-5E6ED7D7C98A%7D%202017-10-13%2014%3A46%3A54%3A878-0400%201%20147%20%5BAGENT_DETECTION_FINISHED%5D%20101%20%7B00000000-0000-0000-0000-000000000000%7D%200%200%20UpdateOrchestrator%20Success%20Software%20Synchronization%20Windows%20Update%20Client%20successfully%20detected%201%20updates.%20%2FJD9WFiRPEe1JcP%2B.0.1.0.0.4.0%0A%7B5F7B6941-3863-4D5A-A800-B35798B5D8B7%7D%202017-10-13%2014%3A47%3A22%3A157-0400%201%20147%20%5BAGENT_DETECTION_FINISHED%5D%20101%20%7B00000000-0000-0000-0000-000000000000%7D%200%200%20UpdateOrchestrator%20Success%20Software%20Synchronization%20Windows%20Update%20Client%20successfully%20detected%203%20updates.%20%2FJD9WFiRPEe1JcP%2B.0.1.0.0.4.0%0A%7BAE0E78F7-51E3-4418-92B4-36CBC6BA1C4D%7D%202017-10-13%2014%3A47%3A22%3A446-0400%201%20167%20%5BAGENT_DOWNLOAD_STARTED%5D%20101%20%7BA287C28C-32BA-4BAB-9556-32976D18A606%7D%201%200%20UpdateOrchestrator%20Success%20Content%20Download%20Download%20started.%20%2FVLxsq4It0e5Lbql.1.29.1.3.0%0A%7B25B05C4A-3F84-4764-AD35-38A30F17A0BE%7D%202017-10-13%2014%3A47%3A25%3A455-0400%201%20161%20%5BAGENT_DOWNLOAD_FAILED%5D%20101%20%7BA287C28C-32BA-4BAB-9556-32976D18A606%7D%201%20c1900401%20UpdateOrchestrator%20Failure%20Content%20Download%20Error%3A%20Download%20failed.%20%2FVLxsq4It0e5Lbql.1.29.1.8.0%3C%2FPRE%3E%3CP%3Eit%20looks%20like%20its%20just%20failing%20to%20download%20the%20bits%2C%20prolly%20overwhellmed.%26nbsp%3B%20I%20will%20try%20again%20later%20and%20see%20what%20happens.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Cỏ Dại Nhin
Contributor

Hello Windows Insiders!

When a new build 17017.1000 (rs_prerelease) I get the message '' An update is being prepared for your device, but it's not quite ready yet. We'll keep trying or you can try again now.'' (with error 0x80240034)

 It looks like this bug is similar to the previous build that I posted (Can not update the build 16288.1 (rs3-release)).

10 Replies
Solution

I am getting the same exact error.

 

so, after digging a bit, i found some errors in the log in SoftwareDistrobution:

 

{E7B8327B-467E-40D7-8A40-CE3FEB3F8A01}	2017-10-13 14:44:00:989-0400	1	147 [AGENT_DETECTION_FINISHED]	101	{00000000-0000-0000-0000-000000000000}	0	0	UpdateOrchestrator	Success	Software Synchronization	Windows Update Client successfully detected 1 updates.	qnuS/cbEsUSzOR2G.0.1.0.0.4.0
{AA07D43A-FB6D-4046-9311-7222F002272F}	2017-10-13 14:44:33:197-0400	1	147 [AGENT_DETECTION_FINISHED]	101	{00000000-0000-0000-0000-000000000000}	0	0	UpdateOrchestrator	Success	Software Synchronization	Windows Update Client successfully detected 3 updates.	qnuS/cbEsUSzOR2G.0.1.0.0.4.0
{5D32885B-89AC-491B-965B-5C593FB3B493}	2017-10-13 14:44:33:458-0400	1	167 [AGENT_DOWNLOAD_STARTED]	101	{A287C28C-32BA-4BAB-9556-32976D18A606}	1	0	UpdateOrchestrator	Success	Content Download	Download started.	/VLxsq4It0e5Lbql.1.27.1.2.0
{F29573C6-1757-4964-8123-431E62D77704}	2017-10-13 14:45:20:797-0400	1	161 [AGENT_DOWNLOAD_FAILED]	101	{A287C28C-32BA-4BAB-9556-32976D18A606}	1	c1900401	UpdateOrchestrator	Failure	Content Download	Error: Download failed.	/VLxsq4It0e5Lbql.1.27.1.54.0
{3BBF9D3B-D42F-47D4-97BF-5E6ED7D7C98A}	2017-10-13 14:46:54:878-0400	1	147 [AGENT_DETECTION_FINISHED]	101	{00000000-0000-0000-0000-000000000000}	0	0	UpdateOrchestrator	Success	Software Synchronization	Windows Update Client successfully detected 1 updates.	/JD9WFiRPEe1JcP+.0.1.0.0.4.0
{5F7B6941-3863-4D5A-A800-B35798B5D8B7}	2017-10-13 14:47:22:157-0400	1	147 [AGENT_DETECTION_FINISHED]	101	{00000000-0000-0000-0000-000000000000}	0	0	UpdateOrchestrator	Success	Software Synchronization	Windows Update Client successfully detected 3 updates.	/JD9WFiRPEe1JcP+.0.1.0.0.4.0
{AE0E78F7-51E3-4418-92B4-36CBC6BA1C4D}	2017-10-13 14:47:22:446-0400	1	167 [AGENT_DOWNLOAD_STARTED]	101	{A287C28C-32BA-4BAB-9556-32976D18A606}	1	0	UpdateOrchestrator	Success	Content Download	Download started.	/VLxsq4It0e5Lbql.1.29.1.3.0
{25B05C4A-3F84-4764-AD35-38A30F17A0BE}	2017-10-13 14:47:25:455-0400	1	161 [AGENT_DOWNLOAD_FAILED]	101	{A287C28C-32BA-4BAB-9556-32976D18A606}	1	c1900401	UpdateOrchestrator	Failure	Content Download	Error: Download failed.	/VLxsq4It0e5Lbql.1.29.1.8.0

it looks like its just failing to download the bits, prolly overwhellmed.  I will try again later and see what happens.

Same---tried all the usual tricks of running troubleshooter, stopping and retstarting service etc.

Highlighted

im trying to update but i keep getting a red error

 same the problem windows programer insider preview 17017.1000 anyone have solution please replay thank you

I was experiencing the error "Windows 10 Insider Preview 17017.1000 (rs_prerelease) - Error 0x80070002".

I went into Applications and Features, Manage Optional Features, and removed Windows Media Player.

Again, I added the Windows Media Player feature.

From there, the Windows installation started successfully.

i did as i suggested at the start, and just waited. the update is now installing. i imagine the servers were just overwhellmed with people downloading it.

Ran update troubleshooter after cold boot. Seems to be installing now at 23%

This is ninth, and at 30%. Keep trying, good luck:)

Everything went well either because the servers cleared or because of my running the troubleshooter and restarting. 

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