Build 16288.1 printer problems

Nels Christianson
New Contributor


Build 16288.1 doesn't recognize any of my printers.

I've left a couple messages regarding this on the feedback hub but didn't hear back. Hopefully someone here can help. 

 Here's a screenshot of errors when I print to two devices:

1- Epson printer

2- pdf

The status of the Epson printer  is "Driver is unavailable".

The troubleshooter 'couldn't identify the problem'.

When I try to update the driver, Windows says the best one is installed.

The problem is resolved by reverting to build 16278. 

2 Replies
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver

Nope. Didn't help, although it DID get Windows to update to 16299.


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