Black Screen After Trying To Update To Latest Slow Ring Update

Copper Contributor

Hello All,

 

I'm having serious issues trying to update to the latest build and this has been happening for over 2 weeks, I paused the updates for a week and still I have the same issue.

 

Basically what happens is it downloads the update and when it restarts I get a black screen, I have to go into recovery options.  Anything that needs my password it tells me that my password is incorrect which it is not.  I have to boot to safe mode with command prompt which when I do rolls back the update.  Windows cannot update at all.  I did research and it advised to move to Fast Ring and then revert back, I go to Fast Ring and exactly the same thing happens.  I have tried to update 6 times and the same thing happens.

 

I have reported this on the feedback hub and I have heard nothing back after 2 posts.  Can someone please help me on this one, I have included a snip of the error code from the update screen with this and the error code I am getting.  I'm pulling out my hair here so please help.

 

Thank you everyone, take care.

 

Phlis

1 Reply
which build is this? because i am getting it with 18908 from the fast ring.