02-24-2018 05:21 AM - edited 02-24-2018 05:23 AM
02-24-2018 05:21 AM - edited 02-24-2018 05:23 AM
Hi, any update from Microsoft?
20th unsuccessful update attempt via Windows update, eating my SSD life. Indeed there was small break period during christmas , but in Jan updates attempts start over. No errors or blue screens in my case, just instant rollback to 1703 after reboot. I am affraid to do clean install and end with erased reformatted OS partition only.
OS is on Samsung NVME SSD SM951, chipset C612 in HP z840 workstation.
02-26-2018 08:35 AM
I asked to all MSI X99/X99a users, because I think it's so strange to have my boot disk not seen in the bios... and I'd like to understand if it is a MSI bios error or MSI choice...
As I can see, a lot of us, X99a users, have this kind of issue...
02-26-2018 04:23 PM
I have the same problems too. Have an X99A Sli plus board and tried everything i read here and in the inet. From MSI is a beta biosupdate outside but it doesnt work. So i hope MS will find a way to bring out a hotfix so that we could patch. What i didnt understand is that every KB Patch could patch but the patch from 1703 to 1709 doesnt work. So for me the Problem is by microsoft and not from my board firm
02-26-2018 10:48 PM
In my X99A Raider, it happens the same as in your screenshot. No detection of the M.2 drive there. However, it is shown in the UEFI Boot order (so it is detected somehow) and if you take a look at the "Board Explorer", it is detected that something is connected into the M.2 port.
Anyway, I think this is a software issue (Bios or Windows). If we could, at least, change the working mode of the M.2 drive from pci-e to sata, so that it goes through the intel chipset (IRST), I am pretty sure that the update would work because that is one of the working fixes out there, and it is not so difficult to let it upgrade with sata mode and then change it to pci-e.
Unfortunately, we do not have this option.
02-27-2018 04:33 AM
02-27-2018 04:33 AM
Having same issue here, just adding myself to the list of troubled MSI x99s users... Also see the same in the bios regards the M2 not showing up on the storage list, but showing in the boot order.
02-27-2018 06:20 AM
i cant understand why MS is not giving any respond of our problem here??
we are many user with the same problem, also MSI is not able to bring a patch who is working.
please MS move your ass!!!
or give an answer...
02-27-2018 11:53 AM
I've received also a BIOS Update. But it doesn't work for me....
My PC starts the Update and after the first Reboot, it turns on, but the screen is black until it goes completely off.
I've started the system afterwards, and it boots into 1703 and says its unable to install 1709.
For MSI x99a Tomahawk Users:
Maybe one of you has better luck with it.
03-01-2018 08:19 AM
Like everyone else, I am extremely disappointed with Microsoft's lack of support, fix and communication on this. I blame the motherboard manufacturers equally.
I have complained on MSI's site, and have also telephoned Microsoft support to log the issue and request a fix.
EVERYONE here should please do at least these two things.
03-02-2018 02:15 AM
i do this for many times at both - MS and MSI.
but from MS the last answer was a few weeks ago, and the only tell what they all tell.
" you need the latest driver for motherboard and chipsetdriver and nvme, and then made a clean install from 1709."
i made this many times, and waste many hours for this, but still the same BSOD after all.
i have before installing all newest drivers and beta bios from MSi, i tell them this many times.
but always same answer.
so what can i do?
buy a new motherboard, or another SSD.
i think this is not the wright way.
03-02-2018 09:48 AM
03-02-2018 03:48 PM - edited 03-02-2018 03:50 PM
with the BIOS from MSI (for the X99A Tomahawk) I've posted before i was able to get 1709 running. I've done a clean installation and it worked !
The guy from the MSI-Support, said this BIOS will be available in a final version in the future, but at least they try.
03-03-2018 06:44 AM
03-03-2018 06:46 AM
03-03-2018 03:18 PM
Sorry my fault. I Thought a clean install was also imposible. I didn't tried a clean install.
03-04-2018 04:15 AM
A review to think about:
Thursday, October 26, 2017 9:17 PM
Just did a chat with Microsoft. They basically said they know about the upgrade problems with the NVMe Samsung SSD issue. She said the engineers are working on the problem, and should have a fix soon on their support site. She did not have a timetable or know if it will be a fix issued from cumulative updates through windows update or a separate fix, but she said they are working on it, and a fix will be issued soon. Let's hope this is true.
Today is March 4, 2018
Nothing has happened
03-06-2018 12:02 AM
ASUS Prime x299-A
Samsung SSD 960 Pro 512gb
Then I tried updating via USB, got the same error, and an extra error shown in the media creation tool dialog after restarting:
"0xC1900101 - 0x20017 The installation failed in the SAFE_OS phase with an error during BOOT operation"
03-10-2018 03:09 AM
Just experienced the same problem, I'm running 1703, and had no problems. Changed Updates to Company under advanced settings for updates, and set that function updates should be delayed for 365 days, hope this keeps 1709 from trying to install all the time.
I'm running on MSI X99A Raider w/ Samsung 960 Evo NVME.
From reading in this forum, it unfortunately doesn't seem that Microsoft cares a lot of their customers :( If engineers @microsoft can't seem to fix the problem in in half a year, can we be sure that it will be fixed ever?
Dear Microsoft, When You're aware that quite a bunch of people are experiencing problems, then at least make a tool that delays the function updates, until a fix for the problem(s) is at hand (automatic check) for the people that are experiencing these problem(s) - I think quite a lot of people are affected with this problem, so that would give a reason for the development of such a tool - Or move on and get the problem fixed. Half a year seems a bit out of proportion for fixing this issue!
03-12-2018 01:24 PM
03-12-2018 01:24 PM
i have the same problem. The Update ends with BS and EC 0xc00000bb.
My System is MSIX99 Gaming pro Carbon 7E20
I7 6800K with 32 GB Ram
MSI 1070 Gaming and Samsung NVME 960 Evo 500GB
WIN 10 Pro 64bit
03-16-2018 12:57 PM
Same problem here. This has been going on for at least half a year or longer and now i even get a warning that my current win 10 version (1607) will not be supported anymore come april. This is completely unacceptable. A fix has been promised for months and months.
MSI X99a gaming pro carbon
samsung evo 960 evo
03-18-2018 05:48 PM
Same issue here. Have rebooted at least 3x a day for months. Can;t stop reboots. Cant fix it. Have tried everything except clean install. Just posting so i get notified if and when a fix is made. MSI X99a Godlike Carbon
03-19-2018 12:42 AM
03-19-2018 05:16 AM
Microsoft is uninteriseted for user which have problems with Windows 10.
This is the "lesson learned". You can be sure, I do not make any kind sentence about MS in future.
03-22-2018 04:04 PM
Update in case anyone is listening:
1. Microsoft is giving a boot up message that this version of Windows 10 - 1607 is no longer supported in April.
2. Still can't stop the Windows Upgrade Assistant- I have modified the registry according to directions multiple times. If I uninstall it, it comes back minutes later. Its a virus that can't be removed.
3. I have downloaded the ISO on the new Windows 10 version and done the upgrade from there. It goes through a long time upgrading, then Dies. Have done this at least 3 times...probably more.
4. About every other failure to upgrade leaves my machine's programs unable to launch, except in Administrator mode. Took a while to figure that out... Its a hassle, but in some cases things do not work. Microsoft Outlook for instance can not search in admin mode. I use this constantly.
Things I am afraid to try:
Since this leaves my machine potentially unusable with the blue screen of death, so far I am able to boot using and alternative and continue.
1. Doing a clean install is worrisome. Seems like a good possibility that the machine will not recognize the drives and never boot.
2. Booting from a USB drive to upgrade - I worry about the same outcome.
3. Some have suggested using a non-SSD drive to boot from...Clone a drive, etc...So I am supposed to order and install a new drive just to test this??? Figure out how to clone a drive etc... I am experienced, but its not something I am set up to do.
4. Reinstalling all my programs is VERY time consuming. Some are saying hours, but by the time I get at the setting back to what I like, it takes me days.
So appealing to MSI and Mcrosoft - What's the answer?
03-23-2018 08:36 AM
I'm out. Bought a new motherboard from ASRock as MSI doesn't care about their customers. Worked out of the box with the update.
I'm sorry for all others that are faced with this problem. I'll never buy a MSI product again... this is just ridiculous
03-23-2018 08:54 AM - edited 03-23-2018 08:56 AM
I wish Windows was Open Source. Then bugs like this could be fixed by the community in days or a week.
I would switched since long to Linux, if the Driver- and Apps-Compatibility would be like on Windows.
MSI and ASUS is already dead for me. Foxconn does the Production, and they do **bleep** all the times.
On my next PC I will go to ASRock, much better Support...
Microsoft please, fix this already! I will be really angry if it was just a Boot File Size limit!
That would be a 5 minute job!
03-23-2018 09:28 AM
I started a thread on the MSI Forum since this is getting pretty bad...Windows is warning me every day and reboots when I am away for more than 30 minutes, so i lose open files sometimes.:
03-23-2018 12:21 PM
I too feel EXTREMELY ANGRY at the appalling support from MS.
No fix, no temporary reprieve from repeated failed updates, and no communication on the issue.
03-24-2018 09:36 PM
I have tried other ways to disable the Windows Update assistant. This video was helpful. Does not fix the issue, but I am hoping will keep my computer from rebooting several times a day.
Hope it helps
03-27-2018 04:21 PM
I struggled with this issue myself. Owning an MSI SLI X99 board I had a black screen after 1709. I had installed a new hard drive a while back and changed the Sata port.
After my 15th attempt it worked. So suggest unplugging all hard drives except boot to see if that resolves your issue.
03-30-2018 12:08 AM
03-30-2018 12:04 PM
Microsoft, YOU are a bunch of incompetent half-wits. What does it take to communicate with your CUSTOMERS on this issue? No fix, repeated restarts, lost work.
Moronic incompetent idiots!
I have finally had enough!!!!
03-31-2018 03:44 AM
I tried to BLOCK EVERYTHING Upgrade/Update -related with my firewall (even kill processes), gone to scheduler and deactivated everything there is related to the update mechanisms AND STILL IT WILL TRY TO UPGRADE!!! i'm gettin really annoyed by this!
PLEASE MAKE IT STOP!!!!
MSI x99a Gaming 9 ACK
Samsung 960 Pro M.2 2280 NVMe 512GB
OBVIOUSELY Windows 10 :(
04-02-2018 04:36 AM - edited 04-02-2018 04:46 AM
I have great news. It looks like that the new Spring Creators Update will solve our problems. I am right now with that distribution (updated from the anniversary update) working without any problems and after avoiding the BSOD while updating.
Credits to the user "msi" from the msi forum:
I copy/paste from his thread (links at the msi forum post):
"I found a solution for this struggle I had the last 8 month!!
I just tried everythind but a clean install. So now I thought about not installing 1709, but 1803 which was released as final some days ago.
With this trick I got my PC on WIN 10 1803:
-Download ISO File: Deskmodder I used the x64 german file, but most of you might need the english one.
-Download ISO to bootable USB tool unetbootin
-Create a flashdrive with latest ISO
-Navigate in explorer, open setup.exe on USB medium
-Choose install and keep data/settings
The installation process starts and keeps up - no error after reboot!
I don't know if MS did any changes with this new function update, but main thing is that it works like charm!"
From my side I have also a small contribution. You should install the package which has your language, otherwise you will not be able to upgrade without losing your apps/programs due to language incompatibility. That was my case. I could not find .iso files for my language, only RU, EN, and DE.
My solution was to register as insider and to download the last iso available directly from microsoft (the page only works with edge!!!):
Probably you can download that withouth being insider, but I did it after registering so I do not know if that is a prerequisite or not. Right now the most updated version was the build 17127.
After choosing the last build and my language, the iso file was downloaded, I mounted it (you have that option built in windows) and then I did the install directly from the setup.exe as usual (it is not necessary to use an usb stick). Everything went smoothly and my windows was updated without any BSOD and I do not get the annoying forced updates anymore.
As a suggestion, after updating to the build 17127, I recommend to look for updates and update to the build 17133 (Windows 1803) as that will be the final public version for the Spring Creators Update. I did that and then I left the windows insider option so that I do not get more updates from that source, only from public releases.
I guess that it will be possible to get the update through the windows update soon (in 10 days or so) but they are 10 days of getting again the annoying update messages, reboots and dealing with the update orchestrator.
Please, if it works for you, post it here, so that we know it is working.
04-02-2018 04:57 AM
Why was the last message here deleted? It suggested a fix in the next Windows update.
Microsoft, you really are beyond contempt. Look up the word "COMMUNICATION".
No wonder Apple is beating you in many markets. No wonder Sony and Nintendo have beaten you into the ground in the console market (globally).
04-02-2018 05:30 AM
04-02-2018 07:09 AM - edited 04-02-2018 07:10 AM
Hey Constantino, thanks for your posts :).
Tried it out with the Insider ISO and the upgrade really worked.
The first time I tried it with a mounted USB I got a BSOD.
After that I mounted the Image with CloneDrive directly on my PC and ran the Upgrade.
After that the Upgrade worked without a Problem. So the next Update (1803) should adress the X99 + NVME SSD Upgrade Problem.
For anybody who wants to download the Insider Image: Deskmodder
04-02-2018 02:02 PM - edited 04-02-2018 02:03 PM
We have an automated spam filter, so sometimes messages get marked that aren't actually spam.
Our team manually goes through every weekday and moves messages out of the spam filter that don't belong. Sorry for the inconvenience. (I did delete the duplicate message since it was a re-post, but your original post is there.)
04-02-2018 02:07 PM
04-03-2018 04:01 AM
Thanks for the useful info. I'll be waiting for the new build from MS, and when its there, I'll post results here.
04-16-2018 02:34 AM
I have the same problem.
My setup : MSI X99A GAMING 7 with Samsung 960 EVO 250Gb.
Do you think I could upgrade windows 10 on my computer with the last ISO of windows 10 (with 1709 update).
I saw on this forum, people has cloned their NVMe on a ssd disk, made the upgrade on ssd and clone back the ssd to nvme. Apparently, it works...
What is the best method to correct this issue ?
04-16-2018 11:51 PM
I've reinstalled my computer from scratch, with W10 1709 iso. My data are on other disk, so I don't waste my time to backup everything, i've just reinstalled drivers and software.
I hope the next update won't be a new problem with NVMe SSD.
04-17-2018 01:29 AM
04-20-2018 10:51 AM
It should have been launched start April, but there was some problems with performance + BSOD (according to MS), so its unfortunately delayed for an unknown amount of time :( I think You should be a member of the Windows Insider program to get the build as it is now.
How about You guys that run 1803, have You exp. performance problems or BSODs?