Thought Leadership
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  • , 02-21-2017

    So far this month, we’ve discussed ways that companies are restructuring at a conceptual level. To bring the challenges and experiences to life, we wanted to share an experience we heard in one of our interviews with an IT Professional last year. One ITDM

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    , 02-26-2017

    A key point in any transformation is buried in the final paragraph:


    "Following the transition, he indicated that their next focus needed to be on adoption and understand how people are using it."  


    Structure and tools are only one part of a transformation. Engaging people in changes to the way that they are working and ensuring that these changes become a sustainable way to create new value needs to be planned into any change. Too many people forget that just because a structure or a process works elsewhere does not guarantee that it works in the unique culture, goals and systems in your organisation.  

  • , 02-21-2017

    Recently I've found that my conversations with customers around Office 365 have completely changed.

    Previously it was predominantly workload specific as that is what how many IT Pros within customers expected the journey to begin. It was already starting t

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  • , 02-19-2017

    Digital Transformation presents a challenge for many traditional organisations because the nature of the change goes beyond our traditional focus on using technology to better automate the tasks of the organisation. The opportunity in digital transformati

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  • , 02-09-2017

    Ongoing IT Organisational Transformation is part of everyday life for IT Pros. @Anna Chu has provided some great context on the changing models of IT in her post. The purpose of this thread is to share some ideas on how to best prepare for the changes and

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    4 Replies
    , 02-16-2017
    We work out loud in many ways and domains, not all of them create organisational culture conflict. IT Pros might join groups or networks external to the organisation to learn from others, to participate in projects with new technologies or to challenge their skills. IT Pros might set up peer mentoring groups either internally or externally to share their progress in learning new skills together. A Working Out Loud Circle can provide a framework for this development. Ultimately, successful IT organisations will work out loud across a wide range of domains and help others to do the same. A little role modelling and great Microsoft technology can drive significant change in the culture of collaboration in an organisation.
  • , 02-01-2017

    (And why you should pay attention)

    While many companies are still in the process of transitioning products to the cloud, early adopters face a new challenge—what does a best-in-class, cloud-enabled IT organization look like? 
    Companies with fully-deployed

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    15 Replies
    , 02-26-2017

    Great point @Chris Slemp that there can be a lot going on in these changes. Often organisations end up iterating their way through a number of models and using different models in different parts of their IT organisation depending on customer needs and the underlying business challenges.  There is also the fact that some times the change and the scale of the IT organisation creates complexity and a little experimentation might be required to find a path through the complexity. The obvious answers from theory are often ineffective when rapid change is underway.

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February is 'IT Organizational Transformation' Month!

Starting February 1, the Microsoft Tech Community will be discussing IT Organizational Transformation.  In our research of small businesses and enterprises, we found organizations who have moved to the cloud have transformed their organizational structures, and three common structures emerged.  Take a look at our latest post here.


Announcing a Skype for Business Mac Client AMA!

Join the Skype for Business product team for an “Ask Microsoft Anything” (AMA) on Thursday, February 23, 2017 from 9 a.m. to 10 a.m. PT in the Skype for Business AMA group. Add the event to your calendarWe hope to see you there!