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Our IT Pro research tells us that change management skills are one of the top skills gap on their teams.  We took a deep dive into the change management resources available, as well as the latest models available across MIcrosoft and other third party sou

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Chatbots. Love them? Hate them? Where is this all going?

 

bot

 

 

 

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To me the strongest argument for chat bots is their use within messaging apps like Weibo and WhatsApp. There a huge growth in the time people spend in these apps, so ther

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If one day you can't even tell if it's human or not, what's the concern @Cary Siemers and @António Pedro Cunha Santos?

 

It begs the question why people are building these

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Theres certainly something odd about engaging a chatbot. I like the idea of using it as a channel for self-service; I also like the idea of using it as a quirky marketing... Read More

No thanks!

I prefer human interactions, not technologically forced. I'm sure someday I'll be chatting with one and won't know the difference. But still don't like the idea

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Not sure either to love them or to hate them!

 

Chatboots, even with the usage of AI, will have some "hard time" dealing with all the text "adaptations" humans tend to make

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Microsoft Services have started marketing using the term digital workplace. It's an area I've been working on for the last 12 years at ClearBox Consulting. As the term grows in popularity, there is always a risk that it gets diluted. So here's an outline

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Great point about consumer analogies. Those comparisons allow people to understand the vision quickly and easily. However, the practical reality is that consumer products

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As part of our March focus on IT Career Paths and Skills, we wanted to share some useful DevOps resources with the Tech Summit community.  DevOps has become more and more prevalent as organizations are challenged to keep up with the pace of change.  Read

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When looking at job descriptions, have you noticed there is a gap between the years of experience posted in the job advertisement and the actual experience needed for the cloud?  Check out the post in the IT Resources & Training community and comment: https://techcommunity.microsoft.com/t5/IT-Resources-Training/Are-Employers-Searching-for-IT-Unicorns/td-p/54021

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So far this month, we’ve discussed ways that companies are restructuring at a conceptual level. To bring the challenges and experiences to life, we wanted to share an experience we heard in one of our interviews with an IT Professional last year. One ITDM

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Thanks for sharing it's an interesting perspective.

 

I know it's a bit more granular but this is how we are structuring internally to operate Office 365. It's still in it'

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A key point in any transformation is buried in the final paragraph:

 

"Following the transition, he indicated that their next focus needed to be on adoption and understand

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February has come to a close, and we’ve enjoyed seeing the discussion around IT Organizational Transformation this month! The conversation seems to all point to one conclusion: organizational transformation is inevitable and rapidly changing.

 

At this po

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Thank you for including my feedback. Flattered to see my comments making it in the visual!

IT, Data Infrastructure server storage I/O network and associated tradecraft are your skills, experiences, insight as well as tricks of the trade that define, as well as enable your profession and job function. Tradecraft is knowing about tools, technolog

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(And why you should pay attention)

While many companies are still in the process of transitioning products to the cloud, early adopters face a new challenge—what does a best-in-class, cloud-enabled IT organization look like? 
 
Companies with fully-deployed

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I've finally had the chance to collect my thoughts. I agree with the themes of decentralisation, customer centricity and the need for a strategic steering arm described i

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It was fascinating to watch Microsoft's own IT organization go through essentially all three of these shifts at the same time, so they're by no means mutually exclusive.

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My other observation on IT reorganization is that it largely seems to be perpetual now. If IT is not leading the charge to transform itself to deliver greater business ef

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There is one other relevant change that I have seen in a number of my clients and is related to the need to respond to the new opportunities for customer focus, agility,

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Recently I've found that my conversations with customers around Office 365 have completely changed.

Previously it was predominantly workload specific as that is what how many IT Pros within customers expected the journey to begin. It was already starting t

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Digital Transformation presents a challenge for many traditional organisations because the nature of the change goes beyond our traditional focus on using technology to better automate the tasks of the organisation. The opportunity in digital transformati

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Ongoing IT Organisational Transformation is part of everyday life for IT Pros. @Anna Chu has provided some great context on the changing models of IT in her post. The purpose of this thread is to share some ideas on how to best prepare for the changes and

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Simon Terry wrote:

 

IT Pros can no longer rely on expertise or a particular technology stack to provide security of employment or career opportunities. The best guarant

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Here's something I've been working on for a while across the enterprise not just IT. 

 

https://medium.com/@LesleyCrook/21-agile-ways-to-lean-digital-transformation-into-your-company-3906bdb90ad0#.ql2og078b

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Scott Guthrie at MSAUIgnite on the need to keep learning: https://twitter.com/msautech/status/831366661521313792

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In this episode Brad Anderson speaks with Paul Fipps, the CIO & EVP of Global Operations at Under Armour.

 

Paul and Brad talk about the work his team has done to scale to meet the needs of such a rapidly growing global company, the business value of a cl

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This week Microsoft is celebrating Computer Science Education Week around the globe.

 

In this “age of acceleration,” in which advances in technology and the globalization of business are transforming entire industries and society itself, it’s more critic

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The power of a digital-first business

 

Leaders in digital transformation generate an average of $100 million more in additional operating income each year – Keystone Strategy Interviews (2016). 50% of the workforce will be “digital natives,” connected 24

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Thanks. I have downloaded and I look forward to reading with interest.