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Hi

 

When you create a Sway I understand that it gets saved in the cloud. But where exactly does it get stored and how do we access them? The question comes because somebody in our org has created Sways, but now left and we cannot work out how to get to the

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Every sway is online made and saved and its linked to E-MAIL ACCOUNTS check out the associated e-mail account related to sway if the person left out made all sways with

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Hi Laurie - sways are stored in the cloud basically as blobs of data, which users can access via their accounts.  As you may be aware, there isn't a "file" as such to poi

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Hi everyone,

 

We have released the ability to add a logo to your Sway title.

 

We're hoping this feature will be useful for you in creating more branded and professional Sways.

To add a logo click on Details on the Sway title card and then on Add a Logo.

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Also FYI if you do this as a blog post in the Sway community then all the followers will get it emailed to them, instead of having to browse to find it.
Awesome feature, thank you!

The link in the O365 app launcher goes to https://www.sway.com/... but it doesn't work anymore for us. (connection timed out)

 

While https://sway.com/ does work.

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Hi Bart - the link works for me now (sorry about not noticing this message earlier), but maybe at the time that you checked, there was some sort of intermittent problem w

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I would suggest logging a service request if you've been able to replicate the issue on:
- different browsers
- different machines
- different networks
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How can I create a company standard Sway with colors, format, etc. and have required disclosures on the footer of each page?

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3 Replies

Hi Billy - I think we have company colors and logos available, and you can set up a template to use those.  I don't think Sway has any support for footers yet, unfortunat

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I'm don't believe that's possible, but you can suggest it (or see if it's already been suggested) here: https://sway.uservoice.com/ Read More

On my trip back from Ignite I was editing my sway using my Iphone.

Later in the evening, i edited it again using my Surface. The day after i noticed that some parts edited from my Surface were not available for editing on my Iphone.
Are there such differnce

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78 Views
2 Replies
There shouldn't be any restriction for this. Have you been able to replicate the issue with another Sway following the same steps?

Are you using a language version of Sway? The Office international team are running a Sway Competition - they are looking for feedback on how Sway is landing in international markets. If you (or people you know) are using Sway in a language other than Eng

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I've been using Sway for curating tweets from various MSFT related events for well over a year & have found it a great alternative for Storify. However, a couple of weeks ago when attempting to capture tweets I noticed that Twitter is no longer available

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5 Replies

Hi Jukka - we removed Twitter as a content source recently due to changes they made to their API, where we would've needed to do a bunch of work to start supporting their

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Best Response confirmed by Jukka Niiranen (Established Member)

Microsoft Ignite kicks off this Monday 9/25. If you're planning to attend the event, try your luck in the Microsoft Sway sweepstakes. To participate, share your experience at Microsoft Ignite using Microsoft Sway for a chance to win a $50 Visa gift card a

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0 Reply

I'm trying to upload a video in MP4 format to a Sway. It says the video is uploaded and the video image with the "play" symbol appears, but then I get an error message that Sway is unable to load the video. Should I upload it to YouTube first instead? I h

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3 Replies

Hello Rachel, sorry for our slow reply - I just realized this has been left un-answered.

 

Please let me know if you are still experiencing this issue. This is not a know

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Best Response confirmed by Rachel Reynolds (Occasional Contributor)
Excellent vide, can you please tell me the source where to get free tutorial of sways
Nice video! Eager to know the ETA for charts/graphs featured at 0:36.

Hi,

A year ago you published the below in the SwayYamJam.  Any update on this?

Thanks!

Alex

 

 

Q: Is Sway coming to Delve as a content type?

A: We're actively working with Delve and enterprise search to get Sways to be discoverable in search and in Delve. We're

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1 Reply

We have Sway users also asking this same question -- is adding Sway to Delve's search scope an item on the roadmap?  Any updates that can be shared?

Hi all,

The Sway team is hosting a Sway session at the upcoming Microsoft Ignite conference in September and we're interested in showcasing great examples of how Sway is being used for work. We appreciate all your valuable feedback on Sway and would love

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0 Reply

With creating a new text card from scratch, is there a character limit? Similarly with importing text content and if there is a limit, will Sway automatically split the content into multiple cards or will it just truncate the text? Thanks!

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Hi christine

 

There is no character limit in text card but if the text is typed in a paragraph in a text card then you can only type 200 paragraph in sway online but in o

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Hi Christine - there is no character limit within a text card as such.  There is a limit on the total number of paragraphs within a sway; I'm not sure of the number, but

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I am Chinese and I'm trying use Sway. However, it says "A problem occurred while synchronizing Sway. Please try again." I tried to create a new Sway file and failed also. Is it due to the Internet constraint of China?

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Hi - I'm not aware of any specific restrictions we're applying to China, but there may be some general Microsoft regulations that are affecting us that I'm not aware of. 

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I love that we can now group text cards in a stack; however, I noticed that the embedded links were not working in these. Is there any way to fix this? I suppose that if we have embeddable links in text, we will still need to use a grid grouping formation

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Hi Rachel - thanks for the report.  You should certainly be able to click on hyperlinks on text cards in a stack, but it looks like we missed that problem.  I've logged i

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Best Response confirmed by Rachel Reynolds (Occasional Contributor)

I love that the view count on Sway is now available. Can you explain more about how Microsoft and Sway tracks this statistic? 

 

For example, if a webpage loads that contains that Sway but the viewer does not "click through" the content, is it still counted

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Hi Rachel!

 

I'm glad to hear that you love the new view count feature in Sway!  As for how it works, at the moment, a load of a Sway counts as a view.  This includes emb

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Hello friends – I am very excited to announce that we recently enabled 2 top requested Sway features in Sway web app: (1) print and (2) export to Word or PDF.
 
When you open a Sway in your browser, go to the “…”menu at the top right and choose “Print” or “

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0 Reply

Each Sway presentation has a button/link in the bottom right corner to open an overview of the sections within the actual/current sway.

Is it possible to change the position (more to the top) of the button to make it more visible for users that open Sway f

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107 Views
1 Reply

Thanks for the feedback. We are actively seeking to improve the Navigation view and this type of change has came up. Regretfully I can't say when changes to Navigation wi

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Having trouble uploading images today. This has never happened before. Is there a problem with the platform? Other ideas?

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3 Replies
Which interface are you using - Windows app or web interface?
Have you tried on a different computer?

 

Microsoft Sway, Google Docs, and Weebly to create student blogs

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  • Create and share interactive class materials, presentations, projects, and more with Sway
  • Sway is an intelligent digital storytelling app from Office that is great for project or problem-based learning. Teachers can create interactive web-based lessons, a
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I'm trying to redirect my custom domain name to go directly to one of my specific sways - but I get an error from the browser saying something about an iframe "This content cannot be displayed in a frame".

Is there a setting I need to change to make this w

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225 Views
1 Reply
I ended up writing a index.html file that just has the HTML tag, and BODY tag and then the Sway embed code (which is an iframe) and then found a place to host this index ... Read More

Sway content within Moodle VLE does not load when browsed using Chrome. However, it works well using MS Internet Explorer. 

 

I have tested this using different moodle VLEs, as well as using various Chrome and Explorer browsers. 

 

Did anyone experience simil

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229 Views
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Hi Raed, I am not very familiar with Moodle.  Could you provide me the specific steps you are using to include Sway content in Moodle?  Can you also provide a screen clip

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Sway just passed its one-year mark, and we are very inspired to see millions of users from all over the globe using Sway in their work and personal lives. We hope to serve even more people by delivering on our promise to make it effortless to create and s

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We are interested in creating a corporate Sway template. Is that possible? 

Interesting how for this blog comments are turned off, for other blog entries they are on.

 

If I could have left a comment I would have asked when are Government tenants g

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