Surface Pro 3

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Dear all,


A few days ago I bought a new keyboard with the fingerprint recognition. I have attached the new keyboard to my Surface pro 3, the typing works, however, I am not able to set up the fingerprint recognition. When looking through the devices, the

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Hello everyone,


Tried Searching, and Googled several possible variants of what could describe my issue, but none have been found which has brought me to sign up here and post this. Thank you in advance to those who read and provide input, as I fear the wo

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I had a Surface Pro 3 for a couple of years (I have a SP4 now) and several of my staff did to - and we've never had an issue like this.
You could try to remove the firmwar... Read More

My primary work device is Surface Pro 3. How can I reinstall Quick Assist in Windows 10?

I don't want to reinstall windows. I am using the latest version of Windows 10 - Version 1607 (OS Build 14393.693).


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Hi, check if you can find the quickassist.exe in c:\windows\system32.

Hi there, 

Every time I touch my touchpad (which usually acts as a mouse) on my Surface Pro 3, my screen turns off.  It doesn't shut down the whole tablet, it basically just locks it.  The mouse icon might move slightly with my finger, but after about a se

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Turns out all I needed was to clean the keyboard connectors with an alcohol wipe! Now everything is working fine.  Thank you for your suggestions though.

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Have you tried taking it to a local Microsoft Store to have them take a look? I would also double check if you have all the latest system updates.
I think you have a hardware problem or something related to drivers. Is it an original cover or a "compatible" one?

Also try with other if you can or if you know someone w... Read More

Hi folks,


I have this option activated for more than one month, tried fast, slow rings, but without success! Anyone here with the same problem?



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Try downloading an ISO for the latest builds. This one is the most recent (from slow ring if I'm correct): http://www.windowscentral.com/windows-10-build-15048-iso-files-now-available-download Read More

The battery won't charge on my SP3. We lost the original charger, and have been using the dock we ordered with it, the machine won't charge. I have tried restarting the machine, windows updates, discharging the battery, trying a different charger (this ch

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You shouldn't use compatible "no brand" chargers with your machine...If it gets hot that may be a symptom of other problems, such as overcharging batteries.
Your device is... Read More

So I updated my trusty surface 3 Pro to Windows 10 from 8.1 last week.  One thing I don't understand is the Max Frequency display on resource manager, which appears to be stuck at 31%.  Can anyone explain this?

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Hi Lloyd! It is very nice to meet you.

I would invite you to please go through Surface Customer Support given that there is additional information we would require to app

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Hello and welcome to the Devices Community!  We are so glad you are here and excited to have this forum to collaborate and discuss all things Surface. You will find spaces for each one of our products in the Devices Community, so go ahead and take a look

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