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Hello

A few days ago I was summoned to a meeting using Skype for Business (6.17.0.3), when I logged in with the link they sent me, using my Moto G android 5.1 cellphone, they could not hear me and we had to talk using normal Skype.

This week I have another

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By default when you join a meeting as an attendee you are muted. Did you try to unmute yourself?
If the microphone works for other apps then it should work for Skype for B... Read More

As soon as I start sending video, Skype for business will crash. In eventlog, the following processes are crashing at the same time

 

mmc.exe

consent.exe

lync.exe

Faulting application name: lync.exe, version: 16.0.4600.1000, time stamp: 0x59b86d29
Faulting modu

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We are using a Logitech SmartDock with Skype Room System and keep getting issues where Skype is stuck displaying a "Reconnecting..." error when we wake up the device. If I restart the app, it immediately works again, and connecting to the internet through

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What version are you using of Skype room system? tried updating?

So you never get a error message? 

Hi,

We have a requirement to customise the hold music for response groups with music for 10 seconds followed by an announcement, followed by music for another 10 seconds and then another different announcement. I’ve created this as one wav file.

After uploa... Read More
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Hi

 

Apologies if this has already been asked.

 

We've started using Skype for Business, and a few of us have installed the new Mac client.

One problem we have found is whereas inviting external users to a meeting via email is fairly straight forward on a PC,

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9,598 Views
9 Replies

I use Outlook 15.29 with Office 365 and can invite from my ClientScreen Shot 2016-11-08 at 09.20.16.png

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Hi,

the only method i know is to create the meeting from Outlook for Mac. Create a new meeting and then choose Online Meeting from the ribbon. That should fit your needs.

 

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Specifically, the announcement of "Mute Off" when you want to talk during a conference call. The volume and duration can make you miss discussion or an opportunity to insert yourself. If we want to encourage people to go on mute to avoid background noise,

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741 Views
2 Replies

Right click on your "Speaker" icon in taskbar 

Then click "Sounds" 

Each sound is categorized by application, so scroll down to "Skype for Business"

Click on "Muting Tone"

Th

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Are you using a Plantronics headset by any chance?

 

The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. Lync / Skype client actually plays Lyn

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Enhancement Suggestion:  I think it would be better to have the call queue caller wait time be editable in seconds, not minutes.  Currently, as minutes, the least amount of time that can be selected is 1 minute.  This is too long for some customers.  Plea

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So they added seconds a couple of weeks ago and then took it away.  Any one know what's going on with it?

I was on the phone with tech support about this the other day. That's when I found the Idea on skypefeedback.com. It was at 30 votes at that time and I reached out to eve

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I just did a session yesterday at ignite 2017 with two program managers on the S4B platform.  They say this is going to be fixed very shortly, perhaps even next month. 

 

T

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Yes, Microsoft needs to change this to seconds ASAP!

I tested this:
Set-CsHuntGroup -PrimaryUri Sip:reception@contoso.com  -TimeoutThreshold 0.5

It accepts the value, but when i run Get-CsHuntGroup it says the value is 0. Sam

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Can you give a bit more detail on what you are doing to the machine before this error occurs?

For example, the machine has a previous version of Office 2013 C2R, or Office

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We have Polycom VVX 310, 410, and 600 model phones. Our customers would like to be able to do line presence for others in the office so that they can see on their phone when someone is on a call or answer the call for that other person. We have been using

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76 Views
2 Replies

Do you run the Skype for Business desktop client and if so are you seeing Presence there?

Hi there,

recently I moved the whole company (less than 100 empl.) to Sfb Standard on premise connected to a SIP-Trunk from our carrier.

 

Problem:

 

Sometimes the iOS devices do signaling incoming calls very late while the desktopclient is ringing at the righ

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Any new ideas about that? Today the iPhone of our entrance-personal was refusing to signaling calls until I logged off and back on the user - that´s not funny, ´cause eve... Read More
Hi Christian,

There is this known issues with SfB on a iOS device. MS does have the app for iOS but in my best opinion there is still a lot of work before SfB will work pr... Read More

When we click on the Online Meeting button to have a Skype meeting created for a calendar event we always receive this message:

 

Screen Shot 2017-09-07 at 11.52.30 AM.png


Cannot Schedule Online Meeting
You cannot schedule this online meeting because there might be issues with your sign in account.

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380 Views
4 Replies

Did you find the solution? I am also having the same issue. Not sure how to fix it.

 

Regards,

-- Hitesh Thakkar

Hi,

I'm not sure how the GUI is on Outlook in Mac but can you see if you can open the Address book and find your own contact. Check that the SIP address is correct in the

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We are looking into what options we have for a failover process more in the lines of if my ISP goes down.  While digging through my INI file, on my CCE on prem S4B server, my DMZ IPv4 address might be holding me back with making this an easy proces.

 

We cu

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1 Reply
I've asked a couple engineers at MS and it appears like they do not have a supported solution to achieve this. I guess back to the chalkboard with this one.

I'm having multiple reports of multiple sites/tenants having an strange issue with trying to answer a call.  When they get an incomming call, this can be direct or call queue transfer, there is a delay when they try picking up the call.  I.E. I get an inc

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278 Views
4 Replies

Hi guys

 

Hopefully I am explaining this right, but when I record a Skype for business meeting, the output looks like the one below.

 

I only want to capture the audio and shared desktop (presentation only). I don't want to have the persons image or video fee

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161 Views
8 Replies

If the presentation is in PowerPoint, consider PowerPoint Narration feature

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Do you have a second monitor to drag the elements to that you don't want recorded?

 

Otherwise, presenting your desktop, will share - therefore record - everything on it.

 

I

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I think it would be a better approach if you gave a bit more context and information along with the link.
Best Response confirmed by Mohammed Abo Hassan (Occasional Contributor)

Community 

 

Hope I am in the right group for this, I have a weird issue. 

 

I am in hybrid mode, my on premise environment is Lync Server 2013 with the latest update. I have a single front end with a single edge environment. I can move users to and from on p

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1 Reply

Hi,

i would sugest you start taking a look at the client logs, to se if you can get any idea about whats happening.
See here how to enable logging and where to find the log

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If I have a chat window open with an individual and that individual calls me the chat window Automatically resizes to accommodate a video feed.  So far so good.  But when the call ends the SfB window does not return to it's pre-call size.  It stretches th

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0 Reply

I would like Skype for Business to add a buzz feature. I would like to be able to buzz the given target meaning raise their messaging window to the top and shake the window to get their attention.

 

Sound alerts  are not an option for me, I missed far to ma

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45 Views
0 Reply

Wanted to ask if its possible on O365 to hide users from Skype for Business Online on the resources that appear in address book / GAL search.

Why would I want to hide users?

Perhaps you have members of the organisation that you don’t want contacted by every

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198 Views
2 Replies
The reasoning behind the request is a bit of a concern, as CEO's are not beyond reproach. Good leaders do not hide themselves from their employees.
In any case, focusing o... Read More

I cannot seem to find the function control for screen capture in Skype for Business.  My company is switching to Skype as our instant messaging program - so I'm still in a learning curve here.  This is such a basic function that I'm sure it must be here,

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104 Views
2 Replies
I don't think there is any screen capture function in the SfB client itself. I usually use OneNote (Win + Shift + S) or the "Snipping Tool" to do that. There are lots of ... Read More
Best Response confirmed by Patrick Stevenson (New Contributor)

Hi All,

 

Good day!

 

We are running SFB 2016 C2 version along with Office 2010 suite MSI version.

 

From last few months we have users reporting SFB requesting for activation key. Users have valid license assigned on the O365 portal.

 

I have tried clearning SFB

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2 Replies

There has been a change in the configuration which Microsoft has made in the deployment of the Skype for Business Basic Client. I have been facing the same issue with my

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we are planning to roll out some SRS to our Meeting Rooms. Actualy we use microsoft wireless display adapter in our rooms to connect to the beamer, now we would like the same functionality on the SRS box.

Is there any possibility to use Miracast (like the

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484 Views
6 Replies
Hi there is a connect display application which could it be used if a shortcut was setup on the SRS application.

The wireless display adaptor is an input device. i.e. it goes at the display end and takes the wireless signal and turns it into HDMI.  Trying to use it to turn the HDMI

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Not yet, SRS does not support Miracast natively but given Win10 does it's surely something that will come to the platform.

I don't know why the dongle wouldn't work plugge... Read More

Hi,
We are planning to roll out Skype for Business Online to our ~20 person company. What would be aweseome was that when my users sign on they can find all their colleagues in the contact list in Skype for Business by default. If they have to add them the

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1 Reply

It is not recomended and not best practice to prepoulate contactslists.

 

Take a look at this article:

http://www.skypeadmin.com/2015/04/13/pre-populate-contacts-lync-skype/

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We recently migrated to O365, a thirdy party vendor did this for us, and we are planning on using Skype as an in-house chat client. I am wondering where Skype gets our employee and group data because nothing shows up within Skype unless I physically searc

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69 Views
1 Reply

It is not recomended and not best practice to rpepoulate contactslists.

 

Take a look at this article:

http://www.skypeadmin.com/2015/04/13/pre-populate-contacts-lync-skype/

Read More

Hi all -

My name is Nick Suter; I am a Program Manager for the Customer Engagement and Adoption team, within Skype for Business.  I have been at Microsoft for the past 10 years - all with the Skype for Business group.  Well, we started as Office Communica

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Docs.com is being retired December 15, 2017 and all content deleted.  Will these guides be migrated to another site?  When?

Super excited for SFB on my Mac

Thanks, Nick, for these excellent resources!

 

I'm wondering if they'll remain consistent with the addition of Skype4B Mac next month.