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Hi, got a customer, where we get error when running SfB client on  the Iphone 7 and on 6S (all Iphones) when they start up the Sfb client, it can't connect to Exchange. And we get no calendar or when they try to login to meeting it will use the webclient

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5 Replies

We se this as well and I suspect it's because we have federated sign-in to SfB online. What has worked is to go to the settings on the client, tap on Exchange, turn off "

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How mail is set up on the device is likely irrelevant here.  S4B uses the Exchange Web Services interface to Exchange Online or Exchange on-prem to pull that data.  It's

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Are you using the Outlook client, or native iOS client?

Hello,

 

Should Skype for Business (Plan 2) be compatible with any Skype for Business client software version?

 

My portal only shows downloads for Skype for Business Basic and Skype for Business 2015. Any ideas why Skype for Business 2016 is not listed on th

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2 Replies

Is it working on any other plans?  There should be options for which clients as available to download within your admin portal.  S4B 2015 is really Lync 2013 with a skin

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What specific feature differences are you after?
The year version in the product name does not specifically refer to the version or how up to date it is.
The 2016 client ca

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My wife works for a different organization and I tried adding her to Skype for Business. Instead of telling me that she cannot connect due to permissions it just shows 'Updating...' - External Network. Is this the expected behavior?

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4 Replies

Both companies must have set permissions Skype for Business so that they can connect with users from other organizations.
In the settings admin panel is a section devoted

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This is an expected behaviour because both the users belong to different office 365 tenant and using skype for business we can apply the user wise or organization's wide

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Don't know if that is the expected behavior :-) , but yes, I have seen it several times.

 I just switched to S4B from Lync on a Mac.

 

One thing I used on Lync was the secondary ringer. This let me set my headset as my Skype device but play the ringer through my speakers so I could hear it when I wasn't wearing my headset (or away from my desk

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6 Replies
yep that would make me a happy person as well. A lot of the time i dont have my Jabra headset on the ear & if I'm looking away i miss the call due to not having an additi... Read More
Will this come in the near future?
Hi John. Unfortunately, this is not currently supported.

Hi Guys,

 

When we click to play an online video (video from Youtube) in PPT while sharing the PPT in SFB meeting, it seems to be playing on the organizer computer, but not for participants.

 

It seems totally different from embedded local video in PPT (https://support.office.com/en-US/article/Play-a-video-in-a-Skype-for-Business-meeting-1bb30e51-d8f9-4ef6-b018-b170439e7488

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4 Replies
Are you talking about when you share the PowerPoint application, or when you upload the PowerPoint files into the meetings itself.

Hi Folks,

 

I was going through hybrid voice deployment for PSTN calling.

In this TechNet page, It clearly mentioned that we need SFB edge for making PSTN calling through an On-Prem PSTN gateway on a Hybrid configuration.

Is it possible to add an SFB Edge on

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25 Views
0 Reply

Hi All,

 

Good day!

 

We are running SFB 2016 C2 version along with Office 2010 suite MSI version.

 

From last few months we have users reporting SFB requesting for activation key. Users have valid license assigned on the O365 portal.

 

I have tried clearning SFB

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0 Reply

We made the experience when simultaneously ring with the mobile phone is activated and the mobile phone is switched off, then an incoming call is rejected. This means the caller is directed to the mobile provider's voicemail or the provider’s message is p

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This is the default experience because the nature of SimRing is that it will call your PSTN number first before the Skype client. This is only a marginal thing, but the p

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Where can we find informaiton on compatible door phone solutions for integration with SfB Online?

 

We'd like a solution for a video intercom to trigger a call into SfB, with the ability for the call recipient to view the video and send a signal to release

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74 Views
1 Reply

Take a look at Hello Door.. www.hellodoor.info

I am having problems with my voice mail box prompts. When a caller outside of my organization attempts to leave a message the voice prompts at 7 seconds in the message process "Are you done" it repeats this message and will not acknowledge the response of

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1 Reply

This is down to the voicemail service not receiving a media stream from the caller. The "Are you done" prompt is down to the voicemail service not hearing the caller spea

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Specifically, the announcement of "Mute Off" when you want to talk during a conference call. The volume and duration can make you miss discussion or an opportunity to insert yourself. If we want to encourage people to go on mute to avoid background noise,

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1 Reply

Are you using a Plantronics headset by any chance?

 

The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. Lync / Skype client actually plays Lyn

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We have multiple people in our organization that lose their favorites in Skype for Business once they reboot.  I havent been able to find much about this issue in my online searches. Does anyone have any idea why this would be happening?

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2 Replies
Hi Marc,

What kind of deployment is it, Online / Hybrid / Onprem ? Can you also check if the local appdata still exist after log off ?

Greetings,

Erdem Read More

I have recently switched from using the old Lync to new Skype client on the mac. Two functions that were the most used -- that I find myself getting ready to de-install Skype and re-install Lync:

  1. Only show "online" contacts. I have tons of contacts and tea
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0 Reply
Save password on SFB mobile app doesn't work anymore. Anything I logout, I need to reenter password. Anyone absorbed recently? Anu recommendation?
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4 Replies
Hi Darwin,

Can you try to reinstall the app? What mobile version do you use and platform ?

Greetings,

Erdem

I'm trying to understand exactly how PSTN Conferencing works. We host a monthly meeting of our board of directors. Some attend in person, some call in via an AT&T conference call number. We would like to offer board members the ability to participate via

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7 Replies

Yes PSTN conferenceing would work as a replacement for your setup.

Only the meeting organiser needs an e5

The only costs you should incure will be if you assign a toll free

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Hi Edward.

There is a technet page regarding PSTN conferencing in Office365: https://technet.microsoft.com/en-us/library/mt634523.aspx

Let me know if you need more informat... Read More