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When someone sends me a chat message, I'm only getting a notification sometimes.  Other times I only notice I've received messages when I open up the chat view and see missed messages.  I've verified my notification settings in System Preferences and ever

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Having the same issue: I hear notifications for incoming calls, but not for incoming messages.

This is a big problem that really affects the usability of SfB. I know Microsoft has always considered the Mac a second class citizen but usually the features they leave

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Hi Carlos, do you have an ongoing conversations with the person who sent you the message?  Currently SFB does not show additional notification if you have an ongoing conv

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I don't receive any notification banners or sounds. Is this a widespread issue?
same issue with myself & colleagues within the office. Don't get notification sounds & spontaneously get banners with a preview of the IM Also badge notifications work so... Read More

How do I see or download a list of actual attendees after a skype meeting?

47 Views
1 Reply

Allthough SfB is working great in our company, there is one thing that's keeping us busy.

 

It's the 'Missed conversation' email that Skype is sending to Outlook. It wouldn't be a problem if it was once a day or twice a week, but my colleages (Windows) and

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73 Views
2 Replies

I get these often when I'm online with multiple clients (2 windows, 1 mac, 1 iphone) etc.  The messages don't always alert consistently across the devices and then it mar

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When adding my contacts it maxed at 250. How do I change it?
311 Views
5 Replies
This is managed by policy and the default is 250. Changing this requires a policy change. The Get-CsUserServicesConfiguration shows this setting. The Set command of this ... Read More
Unfortunately this is not possible, the limit is 250.

We're running 6 Logitech SRS units and recently allowed one to perform Windows and Store updates. Noticed that the SRS app is now showing as v3.0.6.0

 

Anyone seen the same?

know whats new?

 

And whilst we're on the topic of SRS. is anyone else experiencing ex

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296 Views
9 Replies

Hi @adam rumjahn we just allowed our SRS unit to install the update (Ver 3.0.6.0) when prompted (today's date: 7 Aug 2017).  Unfortunately, after the update got applied w

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I believe SRS v2 3.x release now has a the following new features

    themed-enabled UI, dual screen support, new OMS triggers and various bug fixes 

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Hi,

the update to 3.0.6.0 was afaik published at the beginning of this week. Our 2x Logitech SrSv2 got it yesterday. And there are no Release Notes available, maybe in a f

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So I have a client with 2 users.  We are working on moving them to skype for business for their phones.  I'm trying to figure out the best way to route calls.  Here's the situation.

 

- Calls will come in via the main number which will need to ring all phon

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0 Reply

Hello,

 

We are using Skype Rooms System v2 with Logitech SmartDock.

This week the OS on Surface tablet was updated to version 1703 and after that we are experiencing a strange problem with the interface. Whenever we try to invite someone to a meeting the di

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283 Views
7 Replies

So we found the solution for our system. It seems that there is a setting for this which must have changed when the OS went from 1607 to 1703. We plugged in an external k

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See https://technet.microsoft.com/en-us/library/mt790558.aspx "Windows 10 Enterprise Creators Update (build 1703) is not supported for Skype Room Systems v2 image creatio... Read More

We have the exact same problem. Logitech Smartdock, working before the update to 1703. The on screen keyboard does not appear anywhere in the app, whether to invite other

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Hi All,

 

I have a customer, that is not using O365 and Skype for business.

Can I share my screen in a web presentation so my client can join via browser without Skype for Business and without admistrator rights?

 

And if possible, what plan is necesssary for

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136 Views
3 Replies

Hi Eric

 

In terms of Licencing the only one you need is the Skype Online Plan 2 licence which comes with E1 and E3 licencing SKU out of the box. You don't need CloudPBX, P

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Best Response
If all you want to do is have a scheduled meeting, invite someone outside the organisation and share your screen with them - all you need is Skype Online Plan 2.
If you wa... Read More

Hi,

 

I'm trying to use Skype for Business online WebSDK. I'm following the instructions located here - https://msdn.microsoft.com/Skype/WebSDK/docs/DevelopWebSDKappsForSfBOnline.
I'm trying to authenticate user with Office 65 online but I have problems whil

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176 Views
2 Replies
Hey Roman,

Did you get anywhere with this? Having the same problem.

Cheers
Sam

Currently, Skype for Business Voice Mail messages are delivered to the user's inbox.  Both individual and server side rules will not forward Voice Mail messages.  This is a feature that is desperately needed.  Managers and co-workers need the ability to h

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100 Views
2 Replies

Hello Ken, I've been leveraging Microsoft Flow to deal with forwarding Azure Voicemail messages. See my blog on this at: http://realtimeuc.com/2017/04/auto-forward-azure-voicemail-messages/

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Best Response

Currently, if you try to forward an answered call to a call queue the S4B client does not allow for the search and forward to a distribution list used in call queues.  However, if you create a contact with the call queue or auto attendant phone number, ca

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56 Views
0 Reply

Enhancement Suggestion:  I think it would be better to have the call queue caller wait time be editable in seconds, not minutes.  Currently, as minutes, the least amount of time that can be selected is 1 minute.  This is too long for some customers.  Plea

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54 Views
0 Reply

Hi, I need help with finding a service provider for Enterprise voice. I run a medium sized business and we have been using Skype for business and Office 365 from the beginning. We also needed voice services. We are currently using a local service provider

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144 Views
5 Replies
Michael is a good guy, he will be all you need. The question is whether ThinkTel will offer the consultancy you are after, for that answer you need to have a conversation... Read More

Hi

 

I don't believe Microsoft have Canada as a Cloud PBX with PSTN Calling option right now. But this is how it works in terms of licencing https://three65.blog/2017/06/28/skype-for-business-online-cloudpbx-calling-plans-and-consumption-billing-explained/

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is it possible to show the department next to the jobtitle also in the IM window?

currently the department is just visible if you search for a person.

60 Views
1 Reply

Currently SfB doesn't show this. You could make a suggestion at https://www.skypefeedback.com/.

Work around is to hover over UserName (in IM window).

Thanks!
Matt Landis

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We've got SRSv2 Logitech Smartdocks, which are generally proving very good.  However, we're seeing a couple of bugs that I would like to highlight and would be interested to know if anyone has found a workaround to:

 

1) We have a fairly regular experience

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136 Views
1 Reply

Point 2....I've got the exact same problem with one of my 3 live units however only one that's doing it.

 

Been an issue since release of V3.0.0.0

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I'm trying to play a video as part of a S4B meeting, and following guidance found here, have embedded it in a Powerpoint and uploaded to the meeting.  However, this technique has only worked for a very small video - anything of any useful size (and the re

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174 Views
3 Replies

does the video work when presenting in powerpoint without Skype for Business? What file format is the file?

Hi,

 

does anyone know where I can find the real release notes for the Skype for Business iOS App? 

 

"General improvements and performance updates" does not really help when I as an administrator want to know what is new before users telling me what works an

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99 Views
1 Reply
Hi, To my knowledge Microsoft do not release full notes for their mobile device apps.

Is it possible to disable receiving "missed IM" emails? At the same time not disabling Conversation History Folder?

145 Views
3 Replies
Hi, you could create a hub transport rule on exchange to filter out based on subject key word to drop the message, or create an outlook rule to do the same.

Not possible as far as i know. Only sugestion is to filter these email in your mail client.

We do not have toll-free numbers set up.  If someone remote dials into a Skype conference where it is not a local call and has the system dial their local number are there any long-distance charges that anyone has to pay? Or is it like dialing in with a h

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145 Views
2 Replies

Hi

 

If a participant dials in using a local number, they will pay local rate

 

If a participant dials in using a internatinal number, they will pay internaltional rate

 

If a

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Here is a problem with the same error:

https://bjcls.wordpress.com/2015/02/18/peer-to-peer-audio-drops-after-few-seconds-diagnostic-id-51004/

 

Are you able to recreate the

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We currently use Skype for business. I am based in London but the company I work for is based in Copenhagen. I am experiencing very poor call quality with call quality indicator often on red and people saying that they can't hear me.  Is the fact that I a

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119 Views
2 Replies
Hi,

Are you using Skype for Business online or are you using servers placed at the company in Denmark?
I understand that you are struggling with the danish, I am swedish (t... Read More

Hello,

 

I wanted to ask this question.  We are using both Skype Audio and PSTN functionality with Skype for Business.  My question is, are we only limited to recording meetings using the Skype Audio and Video?  When I use the PSTN confernece number or the

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106 Views
1 Reply

Hi

 

Skype recording is performed client side, rather than server side recording of conferences. As a result of this when you dial in or use the call me capability and do n

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Hi

 

Apologies if this has already been asked.

 

We've started using Skype for Business, and a few of us have installed the new Mac client.

One problem we have found is whereas inviting external users to a meeting via email is fairly straight forward on a PC,

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4,557 Views
5 Replies

I use Outlook 15.29 with Office 365 and can invite from my ClientScreen Shot 2016-11-08 at 09.20.16.png

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Hi,

the only method i know is to create the meeting from Outlook for Mac. Create a new meeting and then choose Online Meeting from the ribbon. That should fit your needs.

 

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We're currently using Skype for Business in our Domain, and we recently had a user receive a message from an External user, and started to have a conversation.  Our internal user at first thought it was an internal client, and just so happen to be involve

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190 Views
4 Replies

Being on a contact list is a control that is only enforced for comms to an external Skype for Consumers service. If the external party is using Skype for Business then it

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Long ago when I originally setup Office 365 I didn't think Skype for Business was something we'd be using.  Of course, now they want to have it.  In the old Admin center there was a setting where you determined what software could be installed.  I turned

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944 Views
6 Replies

Just bumped into this issue. To get right into the point, the Old Admin Center is now retired, so to enable the feature, you must go to the New Admin Portal -> Settings -

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Best Response
Do you want to enable the service to your users? Or make the Skype software available to them?

No matter how hard I try I cannot get my new Polycomm 8800 to sign in to SFB Online.

I've tried it off the network (as I know some DNS changes are requested, proxy bypass etc.) but still nothing.

Upgraded to the latest firmware.

 

Just sits at signing in and

... Read More
155 Views
3 Replies

Make sure you are using the proper format for the credentials, as outlined in this older article for VVX phones:

http://blog.schertz.name/2016/02/polycom-phones-with-skype-for-business-online/

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Sent you a message to understand your issues here. I will reply in this group once we've figured out why sign-in is failing.

Hi @Mike Rowland - seeing your question & looking for the right person to help point you in the right direction...

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