Jul 18 2017 09:36 AM
Are there any particular rules or guidelines that the UK follow when porting numbers that we need to be aware of? i.e. is a partial port allowed, are the turn around times expected to be the same?
thanks!
Jul 27 2017 01:32 PM
Jul 28 2017 01:22 AM
Hi
You can do partial ports but they must not include the Billing Telephone Number on your existing provider's account. If you nee to move that, then the whole range needs to move.
Most porting requests in the UK require a service request, especially if you are porting free phone or numbers from areas where Microsoft are yet to have a range already. If this is the case make sure you have your LOA signed as it speeds up the process.
Typically in my experience, porting takes between 3 and 5 weeks, so the requested date is only suggestive, not absolute.