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Music not ringing when calling into a call queue.

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Piers Chandler
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Music not ringing when calling into a call queue.

Is there an option for the call queue to ring until answer rather then ring once then start playing hold music? I suppose it is because I am trying to use this as a hunt group not a call queue.

 

So maybe i should ask if traditional hunt group are avalible?

 

I supose I could upload ringing as hold music as a work around.

 

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1 Reply

Re: Music not ringing when calling into a call que...

I don't see other option than uploading ring tone as a hold music. But caller might disconnect the call hearing the long rings before an agent attends that call.