SOLVED

Call queues not ringing mobile app

Copper Contributor

 

I've noticed that call queues do not ring me on my mobile app but do on my PC.  Is this the intended functionality?  Any way to make it ring all available clients?

2 Replies
best response confirmed by Mat Kordell (Copper Contributor)
Solution

Mac & Mobile are not supported yet but will be supported.

I think that if the functionality were to be added to ring call queues to the mobile apps or external phone numbers it should be an option. For example, whne I'm out of the office I want to accept transfer calls and direct dialed calls to me on my SfB mobile app or cell phone, but I want to be able to block our busy call queues from ringing the cell when I'm out of the office. 

1 best response

Accepted Solutions
best response confirmed by Mat Kordell (Copper Contributor)
Solution

Mac & Mobile are not supported yet but will be supported.

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