Feb 08 2017 10:58 AM
I have an Auto attendant setup when 1 is pressed by the called to route to a call queue. This call queue is set to go to a group of 2 users. One of the users is getting the calls but not the other. The second user is using Skype for Business on a Mac so I don't know if that's an issue.
Also when we try to call the call queue number directly instead of going through the auto attendant no one receives the calls and after a few seconds the call hangs up on the customer.
Feb 08 2017 08:12 PM
Feb 10 2017 02:32 PM
Currently there is no support for Mac and Mobile users. We are aware of these scenarios and will be addressed soon.