Mar 29 2017 07:14 AM
As we are trying out Auto Attendant and Call Queue, we found it works well if we assign it with an US number.
As we plan to use it in other regions as well, we tried to assign with a JP toll free number and it doesn't work, whenever we call the entry number it errors out.
Does anyone have similar issue?
Mar 29 2017 03:40 PM
Mar 29 2017 07:21 PM
Hi Mohammed thanks for your help. I tried again, if I put a US toll-free number the call goes through, and yes we did put some fund to the consumption license. However after swap in a JP toll-free number, the call errored out with "we could not complet your call, please check your number and try again...". Other settings were unchanged just the number mattered.
We are not sure if it is something supposed to work differently across regions or just JP number doesn't work?
Thanks,
Mar 30 2017 03:27 PM