Home

Skype for Business IT Pro

898 Conversations

Latest Activity

Custom List Message Item

Hey Everyone - over on the orginal blog where we announced GA for SfB Mac back in late October, we are still getting comments. Just wanted to let everyone know that after 30 days we do disable commenting on the blogs there. Instead, please come here to ha

... Read More
240 Views
2 Replies

2018, still no file transfer on Mac for SfB on premise, whereas it was the deciding factor in MSN Messenger in 2000, and worked in Lync for Mac six years ago.

Hey everyone was wondering if any one has seen a Skype room system act weird i am getting no mic and no speakers through out the meeting and cycle to power to them and it works fin for a bit any ideas

98 Views
3 Replies

forgot debug log is showing this "{"Description":"Front of Room Display status : Healthy. Conference Microphone status : Unhealthy. Conference Speaker status : Unhealthy.

... Read More

Hi,

 

Can anyone point to documentation that speaks to how far in advance someone could setup a poll in a meeting?  I see documentation on the contentment retention after a meeting, but nothing that states how far in advance you can preload content.

 

I h

... Read More
70 Views
1 Reply
I tend to load up my meetings with relevant content (ie. presentation files, attachments, polls, etc.) whenever I feel like it beforehand.
Realistically when the meeting i... Read More

Hi - Is "Phone System" and "Calling Plans" available for Small Business Premium tenant or do we need to upgrade to an Enterprise licensing suite?

115 Views
2 Replies

Here is the guidance that talks about all the different combinations and supported add-ons for different plans to support Audio Conferencing, Phone System and Calling Pla

... Read More
Best Response confirmed by Amie McClendon (Contributor)

When I attach a Powerpoint file to a meeting I can successfully open it from the Logitech Skype Room System, however it's clearly using IE to open the file, as I can see a warning banner about cookies

 

How do I get rid of this banner?!

Read More
140 Views
1 Reply

I've got the same issue with the cookie banner showing up on PowerPoint presentations and i want to get rid of it.

 

any resolution for this.

Hello all,

We have set up a couple of Call Queues on Skype for Business online for one of my customers. It works ok, however there is an annoyance:

Incoming calls show the toast with a long name:

hg_33918b5f831f464a8f63c987cac5698a@domain.com

That name is the

... Read More
307 Views
4 Replies
For what i know at this moment, this isn't changeable yet (last check in april). Looks like a bug because when you pickup the name will be displayed.

Hi There

 

I have a problem with a newly setup of skype rooms V2.

 

The device is not displaying the calendar "calendar cannot be displayed

The setup was done following the Deploy Skype Room Systems v2 with Exchange Online (Hybrid)

the following licenses

... Read More
231 Views
9 Replies

have you tried another account or tested the account on another device?

Apparently unified presence across SfB and Teams was enabled at year end 2017. However, I am not seeing it yet. Anything I have to enable for my particular tenant or is it just a case of waiting for it to roll out to all tenants ?

226 Views
3 Replies
Thanks Mike - I got my info on it from http://flinchbot.com/ucnow/index.php/category/skype-for-business/ and following the link from there to the relevant subsection of t... Read More

According to the SfB to Teams Roadmap this will not be available until sometime in Q1 of 2018.  I see news as recent as 12/12/2017 confirming this was still not an availa

... Read More

We would like to roll out SfB for a client, one of the requirements is that all calls made to the main business number ring all phones. From there the answered call would be transferred to a user or to a call queues.  I know we could have this ring direct

... Read More
97 Views
3 Replies
You can find some right free files on my blog: https://erwinbierens.com/download/audio-files/

This is including the ringing file. Read More

Agreed, or just set up a dummy user and add everyone as a team ring member or delegate.  Ken Lasko supplied the wav file I use: http://ucken.blogspot.ca/2011/06/configuring-ring-tone-in-lync-response.html

Read More
You can upload a wav file with just a ringing tone. If you need one, send me a direct message and I will send you the wave file.

We're testing out the office 365 "Audio Conferencing" Skype license. I've assigned one to myself and am able to generate Skype Meeting in outlook. When I start a meeting and tell it to call me for audio (instead of using the PC for audio) i'm unable to re

... Read More
110 Views
2 Replies

Yes, that is by design.  The recording is done client-side so the client will need to get a copy of the audio.

Hi Experts,

 

One of our customer raised the below query:

Can we connect Teams from a single 365 tenant to multiple on premise exchange servers or do we need a 365 tenant per on premise exchange organization?

 

Any pointers would be of great help!!

 

Many

... Read More
92 Views
1 Reply
You've posted this in Skype for Business but asked about Teams - so I'll give you the answer specific to Teams.
What do you mean by "connect"? Do you mean have users in a ... Read More

We have had a request from the business for this on some of our call queues, anyone else?

88 Views
2 Replies

It's a pretty common request, on-premises you could get at this within the database if you were to build custom reporting.  In the cloud we may be waiting for contact cen

... Read More

Hi,

 

We have a made an update to the Call Quality Dashboard (CQD)  https://cqd.lync.com affecting how calls that fail to establish are classified that may impact the data you see in CQD. 

 

Details:

Calls are classified using the Call Setup Failure Reaso

... Read More
1,408 Views
13 Replies

Any plan to have a PowerBi dashboard or at least to have an API endpoint where we can connect to develop PowerBi dashboards?

Will an export be available so that we can update on-premises CQD deployments?

Can you use powershell to change existing users' default conference bridge?

 

we have several hundred users who were assigned a toll number for 415 area code and we want to change all existing users default toll number to be something closer.

 

It appears

... Read More
208 Views
6 Replies

Get-CsUserAcp joe | remove-csuseracp will just clear the existing acp info (including the duplicate issue). You can then set, but would also need to add the -tollnumber

Read More

within S4B Asmin center - Reports there is the public preview of Session Details.

is there a way to access this via API ? If not, any chance to get this ? :)

 

I need to retrieve for reporting purpose detailed S4B activity where start/end time of EVERY Skype

... Read More
295 Views
8 Replies

is there a way to run this cmdlet without using a username ?

 

my aim is to retrieve ALL users sessions from the last 15minutes

At the moment i take all users from the di

... Read More

Try the Get-CsUserSession cmdlet :)

Hi Experts,

One of our customer raised the below query:

 

We're looking to move their tenant from Asia to the UK.

 

They use Microsoft teams heavily and we’re not 100% sure if or how it can be migrated. Do you have any information around this that could h

... Read More
203 Views
2 Replies

We are looking for a way to share presence between SfB (on premise) and Cisco.  Specifically, when someone picks up their Cisco phone, we want SfB to show the contact as "in a call".  Is this possible?

 

The following link discusses partitioned intradomain

... Read More
224 Views
8 Replies

David...

 

We have a Cisco-Lync/Skype4B partitioned intradomain federation configured where the SIP domain is shared between both platforms.    We just started rolling ou

... Read More

Have you looked at third-party products? Bridge Communications has a product called LICC: https://www.bridgeoc.com/products/licc/licc.htm

 

Read More

Hey,

can I use skype for business (office 365) for helpdesk? So a user can start a chat with helpdesk and one member of the helpdesk group answers (ACD / response group functionality).

 

Regards

Stefan

 

155 Views
2 Replies

To add my 2 cents ... As Skype for business is going to "Teams", you'd be better to start with teams, using its Messaging/Video/Voice Chat capabilities and add call ticke

... Read More
There is no native functionality to support this in either SfBO or On-Prem. However, there are 3rd-party products that can accomplish this. Just a quick search brought up... Read More

In the midst of a PBX migration to SfB Online (pure online deployment with CloudPBX); running into an odd issue;

 

some users (for whatever reason it seems specific to a single site currently) are not obeying outbound caller ID as defined by the CallingLine

... Read More
505 Views
23 Replies

We are experience this as well.  Currently have a ticket open #6721919 and are awaiting a response/escalation.

 

Did anyone find a resolution?

Read More

We had this exact problem as well, and could only get it resolved with a support ticket.

 

Were these numbers ported in? (My speculation is that this only occurs on ported

... Read More

We have one of those LogiTech Skype for Rooms systems with the Surface Pro / Docking station. Ever since the upgrade from v2 to v3 of SRS the system fails to present meeting content to the TV. 

 

After a reboot the unit works fine. It shows the default spla

... Read More
1,224 Views
24 Replies

In the single front of room display configuration, SRS v2 effectively creates 2 app windows, one for the console screen and another for the front of room screen. When pow

... Read More
According to the last requirements you need a TV supporting CEC

https://technet.microsoft.com/en-us/library/mt790552.aspx

A consumer TV used as a front of room display need... Read More

I've seen issues where the external monitor just getting "no signal as well" anyone experienced that ?

What version are you running of the SRS software?

Hey,

can I use skype for business (office 365) for helpdesk? So a user can start a chat with helpdesk and one member of the helpdesk group answers (ACD / response group functionality).

 

Regards

Stefan

 

149 Views
1 Reply

Hi Stefan.

 

Not directly, a call queue in Office 365 is for audio only. You can't use either a distribution group or Office 365 group to distribute the chats as all the

... Read More

Hi Everyone,

 

I have a strange situation in my company, that a delegete cannot create meetings on behalf of the delegator. 

 

There are permisisons set to Editor under Outlook -> Account Settings -> Delegate Access.

Also Delegated access set under Skype for b

... Read More
4,901 Views
14 Replies

Delegate sync has always been flaky for me in both organizations I've worked for as a Skype and Excchange administrator.  I don't think it's just me because I see plenty

... Read More

In addition to resetting delegate rights I always remove the respective Outlook personal contacts for each user.  If a user's email / sip address changes in the global ad

... Read More

In our environment, we normally clear all the delegation permission first between the manager and delegatee to avoid any hanging process/permissions:

 

1. Remove the delega

... Read More
Best Response confirmed by Arūnas Malūkas (Contributor)

Hi,

what do you get when you run this in powershell on your exchange server?

Get-MailboxFolderPermission -Identity john@contoso.com:\Calendar -User Ayla@contoso.com

-User is

... Read More

Hi,

 

I have some questions about Skype for Business windows client voice call features; the background of the issue – I have deployed an on-premise server in customer site and included the enterprise voice features, when I am testing the voice call, I fo

... Read More
57 Views
0 Reply

Hello.

After integration Lync 2013 (v5.0.8308.992) with RMX 800VE (v8.7.4.243) and DMA (v9.0.0) I see strange problem then users try to add vmr, that have been created on DMA with avc template, to AVMCU conference. Some users can make this action, than at

... Read More
161 Views
1 Reply

Half of problem solved. All users capable to connect in VMR on DMA.

 

Who can say difference between mobile client and desktop client? What ports every one on them use fo

... Read More

We have a Logitech SRS setup with their group video system we're testing.  Everything is working great, but scheduled meetings seem to be an issue.  The meeting will show up on the smartdock screen, we hit join and it appears to join only to then dump out

... Read More
79 Views
1 Reply

Have you tried looking at the log files for the skype room system?