Trusted Application API roadmap? features?

[Stefan Tsalapatis]

Hi, 

I would like to be informed about the state of development for the Trusted Application API .

We need a UCMA substitude for S4B online users.

I can't see any progress last 4-5 months and there are not answers in questions about its features.

Please, it is a very important API for online contact centers.  At least to get essential information, instead to waste our time, thanks.

[#2]

It's still coming AFAIK, no word otherwise.  Do you develop a contact center?  

[#3]

For my clients, inbound customer care,  also bridges with other systems. Without this API, I can't work and clients are asking me already for the  online users.

[#4]

@Anthony Caragol : Is the Trusted API still available in Europe? We heard from Msft locals that with the coming of Teams this Trusted API is no longer developed, will dissapear & even today only available in US.

Thanks for your answer,

Wim

[#5]

To be honest... I don't know or have insider knowledge on this.  Microsoft Graph API is now the future from what I'm hearing.