Skype room system intermitant audio

[Matt Alliman]

Hey everyone was wondering if any one has seen a Skype room system act weird i am getting no mic and no speakers through out the meeting and cycle to power to them and it works fin for a bit any ideas

[#2]

forgot debug log is showing this "{"Description":"Front of Room Display status : Healthy. Conference Microphone status : Unhealthy. Conference Speaker status : Unhealthy. Default Speaker status : Unhealthy. Camera status : Unhealthy. ","ResourceState":"Unhealthy","OperationName":"HardwareCheckEngine","OperationResult":"Fail","OS":"Windows 10","OSVersion":"10.0.15063.877","Alias":"confrooma@hynesmemorial.org","DisplayName":"Conference Room A","AppVersion":"3.0.16.0","IPv4Address":"192.168.100.138","IPv6Address":""}"

[#3]

Is camera working as it should? I see that it is stated as unhealthy also.

Have you tested to connecth teh mic and speaker to a computer to see if you have the same problem?

Or connect a difrent speaker and mic to the room system?

[#4]

The camera is disconnected. we never use it so we dont have it plugged in