Sep 06 2018 01:25 AM
Hi all,
May I ask how do you troubleshoot the SRS devices? I have an issue where device suddenly (in a new location) lost the connection to calendar (on premises).
On the event logs there is SRS log category, but that does not enlight anything. I was hoping to find plase where it really says in which situation the connection fails.
But also, can we somehow troubleshoot if the apps does not work? One simple is e.g. the network trace, has anybody success to take locally the network trace on SRS?
Sep 10 2018 04:26 AM
Here is how you collect logs from SRS: