S4B Client Version: 16.0.8326.2052

Iron Contributor

There are many users reported that the SFB Client Version 16.0.8326.2052 crashed as follow. It seems it's the lastest Office Suite version they streamed down directly from Microsoft O365 portal.  

 

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Solution:

9 Replies

You don't need to uninstall the current version, it will help if you set the following registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate\updatebranch=Reg_SZ:Business

and start the update schedule task. Should be faster than a complete uninstall and reinstall.

Greets

Jörg 

 

Hello, quick update on this issue:

Our engineering team is working on a fix and treating this with high severity. We will provide more information as soon as we start rolling out the fix to our customers.

 

Thanks,

Michelle V.

Office Team

 

Just to check if that reg fix is tested yet and reported solved?

Hi Office Team

 

Noted and thank you for updates. 

The reg key switches the channel from Current (or whatever you use) to Deferred, so in general it makes the same thing as you did manually.

The fix is in place and we're working on the release of the new build. More to come...

The fix is out yet?

Hello, the fix is now available to Insiders in Version 1707 (Build 8326.2070) and will soon be available to all subscribers in the next day or so.

 

Michelle

@thet naingmy SfB Client in the Current Channel is now at Build 16.0.8326.2070, but i don't have this issue @ work.