Aug 02 2017 06:25 AM - edited Aug 02 2017 07:01 AM
There are many users reported that the SFB Client Version 16.0.8326.2052 crashed as follow. It seems it's the lastest Office Suite version they streamed down directly from Microsoft O365 portal.
Solution:
Aug 02 2017 11:20 AM
You don't need to uninstall the current version, it will help if you set the following registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate\updatebranch=Reg_SZ:Business
and start the update schedule task. Should be faster than a complete uninstall and reinstall.
Greets
Jörg
Aug 02 2017 01:38 PM
Hello, quick update on this issue:
Our engineering team is working on a fix and treating this with high severity. We will provide more information as soon as we start rolling out the fix to our customers.
Thanks,
Michelle V.
Office Team
Aug 02 2017 05:40 PM
Just to check if that reg fix is tested yet and reported solved?
Aug 02 2017 05:41 PM
Hi Office Team
Noted and thank you for updates.
Aug 03 2017 12:07 AM
The reg key switches the channel from Current (or whatever you use) to Deferred, so in general it makes the same thing as you did manually.
Aug 04 2017 10:59 AM
The fix is in place and we're working on the release of the new build. More to come...
Aug 06 2017 07:47 PM - edited Aug 07 2017 03:31 AM
The fix is out yet?
Aug 07 2017 11:27 AM
Hello, the fix is now available to Insiders in Version 1707 (Build 8326.2070) and will soon be available to all subscribers in the next day or so.
Michelle
Aug 08 2017 06:34 AM
@thet naingmy SfB Client in the Current Channel is now at Build 16.0.8326.2070, but i don't have this issue @ work.