How remove old phone number from user contact card

Brass Contributor

Hi,

 

Some users show old phone number that does not exists on their AD attributes, but I see them stored on SKB databases (using DBAnalize.exe). For example after setting the user phone on AD, now the user shows 2 "call work" numbers.

 

Is there a way to remove the old phone number from SKB servers and the contact card?

 

80
Category Name    : userInformation
Container Number : 1
Instance Number  : 0
Version          : 8
LastPubTime      : 6/28/2017 7:28:38 AM
ExpiresAt        : NULL
Data             : <userInformation xmlns="http://schemas.microsoft.com/2006/09/sip/options/userInformation"><phones><phone type="work"><displayString>+oldnumberhere</displayString><uri>+oldnumberhere</uri></phone><phone type="mobile"><displayString>+oldnumberhere</displayString><uri>+oldnumberhere</uri></phone><phone type="home"></phone><phone type="other"></phone></phones></userInformation>

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1 Reply

I am not sure if this link could lead you somewhere near to remediating your issue.

 

http://masteringlync.com/2014/05/19/looking-up-published-telephone-numbers-in-the-database