Can't admin one person in Lobby from SRS

Copper Contributor

HI,

 

We use Logitech Smartdock with SRS V2 to connect to MS Team meetings. The issue is that when there is just one person in the lobby waiting to be allowed, the "Admin all" button does not show up on the SRS screen. And there is no other way to admit the person like clicking on the person's name. As soon as there are 2 or more people waiting in the lobby, the "Admin All" button becomes visible. 

 

I am not even able to disable the Lobby feature from the Meeting policies in the Teams Admin center as I get an error "We can't create the Meeting policy right now but try it again later" when trying to save an existing or new policy. I am working with MS Support on this error but till now they have no clue.

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