488 GatewayCall is not in connected state.

[Carlos Gomez]

Hi,

I'm looking for any hint to determine why the SKB server sends the error message "

SIP/2.0 488 GatewayCall is not in connected state." to the CUCM

The call is put automatically on hold and then disconnected.

Regards.

[#2]

Hi Carlo.

Has REFER and RTCP support been disabled on both SfB and CUCM trunks??

I have seen this behavior previously when REFER was initiated during a call transfer (or call hold).

Hope this helps you.

/Kenneth ML

[#3]

Hi Kennet,

Is there any documentation (cisco or microsfot) were I can refer for have these options disabled?

I'll check this options on  both side and let you know.

Regards.

[#4]

Hi Carlos.

The OIP states just the same point, but also includes a configuration guide.

For Lync / Skype4B it looks correct. For the Cisco gateway, I have no idea.

Hope this helps you.

/Kenneth ML