Skype for Business: New Voicemail User Settings Features in Preview

[Sara Zolezzi]

We are happy to announce that we are opening a new preview program for the New Voicemail User Settings features for Skype for Business Cloud PBX. This preview is scheduled to start at the beginning of August. 

Voicemail user-settings is a web portal that gives Cloud PBX users control of their voicemail preferences using virtually any standard browser. Entry-point into the portal will be available in most Skype for Business Apps, as well as in the voicemail email body. The portal will authenticate users using their corporate credentials. Currently, users will be able to:

• Deactivate Voicemail: disable messages temporarily or permanently for users that prefer not to receive voicemail messages
• Change Prompt Language: change the language of the prompts played to callers, as well as the language in which their messages will be transcribed in
• Customized OOF greeting: play a different greeting message to callers while out of office

Below is a snapshot of the voicemail web portal.

We invite all customers to join the preview of this new feature before general availability. Please go to www.skypepreview.com and sign-up for the Cloud PBX Voicemail User Settings Preview Program to learn more.

[Vasil Michev]

Awesome, the self-service portal is starting to take shape :)

[Ambati VenkataRamana]

Awesome feature in Skype online PBX.

[somesh naikwadi]

Good to see the users are having control of it!

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@Sara Zolezzi wrote:

We are happy to announce that we are opening a new preview program for the New Voicemail User Settings features for Skype for Business Cloud PBX. This preview is scheduled to start at the beginning of August. 

Voicemail user-settings is a web portal that gives Cloud PBX users control of their voicemail preferences using virtually any standard browser. Entry-point into the portal will be available in most Skype for Business Apps, as well as in the voicemail email body. The portal will authenticate users using their corporate credentials. Currently, users will be able to:

• Deactivate Voicemail: disable messages temporarily or permanently for users that prefer not to receive voicemail messages
• Change Prompt Language: change the language of the prompts played to callers, as well as the language in which their messages will be transcribed in
• Customized OOF greeting: play a different greeting message to callers while out of office

Below is a snapshot of the voicemail web portal.

We invite all customers to join the preview of this new feature before general availability. Please go to www.skypepreview.com and sign-up for the Cloud PBX Voicemail User Settings Preview Program to learn more.

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[Andrew Allston]

I have requested access to this preview program and its still marked as pending, but my users see these options in their web console but they dont seem to work as expected. If we record a OoO greeting it plays no matter what the settings they choose on that page. Is this just an oversite and its not really enabled for my tenant? Anyone else seeing this?

[Sara Zolezzi]

@Andrew Allston - I have just checked and your organization was whitelisted/accepted into this preview last week on Wednesday 08/23 so  the feature should  be enabled on your tenat. You should have received an email from us on Wednesday. Please submit a bug so that we may track your issue.

Throughout the Skype for Business Preview program, you will be able to get support on the features that you are trying out. To get support, login to our preview portal www.skypepreview.com , select Report an issue and use Create New Bug option to report an issue. Once a ticket has been created, please respond to this email with the ticket number.

Please note that support engineers are available to provide support from Monday – Friday, between the hours of 6 AM – 9 PM EST. Requests outside of those hours will be triaged the following day.