The SOF team is excited to announce that in January 2017 we will release a number of assets to help customers and partners to operate Skype for Business. Together with the release of our new assets, we will host three live trainings – register on Skype Academy now!
This session introduces you to the Skype Operations Framework (SOF) Operate Release, which covers what’s new in SOF since September 2016. This session covers updates to existing assets in the interim and new features that we have added to the SOF web site to make it easier to consume and use SOF. Audience: CTOs, Architects, partner portfolio leads Level: 200 Customer Journey: Get Deployed, Cloud Migration
Managing a high quality and reliable service delivery 18 Jan 2017 from 08:00 AM-09:00 AM PST
Speaker: Brandon Bernier
This session helps you to find answers for “How do I run a Skype for Business Online deployment to deliver great experience to my end users and value to the business?”. What’s involved in user experience, what is delivered by Microsoft and where are you responsible? This session helps you to be prepared for ongoing operations and decide on an operations model. Audience: Collaboration Lead/Architect, Service Owner, IT Admins Level: 300 Customer Journey: Get Deployed, Cloud Migration
Roles and Responsibilities beyond Skype for Business operations 19 Jan 2017 from 08:00 AM-09:00 AM PST
Which teams are involved in running a Skype for Business Online deployment, what tasks need to be performed? This session helps you to identify the operational roles and map them to teams delivering these operational roles/functions. This allows you to align for operations early and make sure that all teams are ready to engage as soon as the pilot starts. Audience: Collaboration Lead/Architect, Service Owner, IT Admins Level: 300 Customer Journey: Get Deployed, Cloud Migration