What is changing? Why is it changing?
As part of the January Office 365 ProPlus update, we’ve updated the look and feel of the Skype for Business notifications for incoming calls and conversations. The purpose of these changes is to introduce a more modern look and feel for Skype for Business notifications, communicate key information about the incoming request (especially when you receive calls on behalf of someone), and make it easy to take quick action on incoming calls and requests. Below are screens of the new experience versus the old experience.
In the following scenario, Alfred is configured as a delegate for Babek. The new notifications will make it much clearer, whom the caller Michell McNeil is trying to reach. The first set of screenshots shows how Alfred will get notified when Michell is calling him directly.
In the following images you can see the old notification style on the left and the new notification style on the right.
Now we can see what the notification looks like when Michell is calling Babek, and Alfred being Babeks delegate is getting the incoming call as well.”
When will this feature be available?
All dates are an estimate and subject to change. Depending on feedback we receive on new features, features might also change or not be released at all.
In order to see this notification change users must be running a minimum Office 365 ProPlus build of 16.0.7766.2000 and later
For more information on how the update channels for Office 365 ProPlus work, please see the following page: https://technet.microsoft.com/en-us/library/mt455210.aspx
I would encourage you to provide your feedback and submit questions in the Skype for Business Tech Community at the following address: https://techcommunity.microsoft.com/t5/Skype-for-Business/ct-p/SkypeForBusiness
Customers using Skype for Business 2015 or Skype for Business 2016 (MSI) will not see any changes to their current notifications at this time.
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