IT Pros managing Skype Room Systems v2 devices based on Surface Pro may have encountered an issue where a Low Battery warning appears even though the device is connected to a power source and fully charged. In such cases, the Low Battery warning can be dismissed by pressing and holding the power button for 20 seconds or longer. Hard rebooting in this manner should prevent reoccurrence of the issue for a month or more. A fix is being investigated and tested to address this issue. I'll keep you apprised on this blog once the update is made available.