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Certified Skype for Business Online Phones and what this means for Microsoft Teams

Update April 11, 2018: The update reflects the latest plans on Lync Phone Edition (LPE) as well as updates on the supported features.

Update April 18, 2018: This article has been updated on April 18, 2018. We added links to the update offers of our partners.

 

Certified Skype for Business 3rd Party IP Phones (3PIP) for Skype for Business Online will be supported by Microsoft Teams.

 

Skype for Business Online has a wide range of IP Phones that have been tested and certified as documented in Getting phones for Skype for Business Online. Since we just announced at Ignite, that “Teams will evolve as the primary client for intelligent communications in Office 365, replacing the current Skype for Business client over time” (source: A new vision for intelligent communications in Office 365) customers are wondering, if their Skype for Business Online phones will work against Microsoft Teams as well.

 

This FAQ should answer the many questions raised at Ignite and post around Skype for Business Online phones and Microsoft Teams.

 

3rd Party IP Phones (3PIP) Devices

 

3PIP.png

 

Q: Will my 3PIP (3rd Party IP Phone) continue to work when I switch to Microsoft Teams?

A: Yes, we plan to support all Certified Skype for Business Phones (3PIP).

 

Q: When will these 3PIP phones be supported with Microsoft Teams?

A: We are planning to support these phones with Microsoft Teams in the second quarter 2018.

 

Q: What features will be supported on these 3PIP phones after switching to Microsoft Teams?

A: We plan to support the following Skype for Business Online existing features with no change in user experience:

Supported capabilities

  • Authentication: All Skype for Business sign-in capabilities will remain unchanged.
  • Calling: Skype for Business users will be able to make and receive calls on their phones with no change to their current experience.
  • Presence and picture information: Presence information will work.
  • Corporate and local directories: Users will still have access to their corporate and local directories.
  • Joining Skype for Business scheduled meetings (Online or Server): All existing Skype for Business meeting capabilities will continue to work.

Additionally, the following IP phone features are expected to be supported when an IP Phone user is enabled for Teams:

  • Incoming/outgoing P2P calls (when calling a Teams-enabled Skype for Business phone user)
  • In-call controls via UI (mute, hold/resume, transfer, end call)
  • Phone notifications about upcoming meetings
  • Calendar access and meeting details
  • One-click join for prescheduled meetings
  • Mute/unmute for conferences
  • List of meeting participants
  • Hold/resume for conferences
  • Hang up from conference calls
  • Ability for IP phones to add another Skype for Business user to an ongoing meeting by using the Add Participant feature

 

Q: Will 3PIP phones user interface change (i.e. branding to Microsoft Teams) once I switch the user account?

A: The user experience on 3PIP phones will not change when a user moves to Microsoft Teams.

 

Q: Will Skype for Business Server connected 3PIP phones get affected?

A: There will be no change to 3PIP phones connected to Skype for Business Server. They will be able to join Microsoft Teams scheduled meeting with the experience detailed above.

 

Q: What tenant-admin or user action is required for 3PIP phones to support Teams? 

A: No tenant-admin or users action or configuration is required when users are switched to Microsoft Teams.

 

Q: Will there be any Teams specific devices?

A: Yes, we are working with partners to create new personal devices for Teams. Please refer to Bringing Intelligent Communications in Microsoft Teams across devices for more information.

 

Lync Phone Edition (LPE) Devices

 

LPE.png

 

Q: What about Lync Phone Edition (LPE)?

A: While we originally planned to support LPE against Teams, there are multiple factors that prevent us from enabling them to work with Teams:

Q: Which LPE Phones will be affected by the change to TLS 1.2?

A: Devices impacted:

  • Polycom: CX500, CX600, and CX3000
  • Hewlett-Packard: 4110 and 4120
  • Mitel-Aastra: 6721ip and 6725ip

Q: Can I connect to on-premises deployments of Skype for Business Server or Lync Server?

A: LPE device users can continue connecting to on-premises deployments that use TLS 1.0. However, compliance requirements—such as the Payment Card Industry Data Security Standard (PCI DSS)—may force your customers to upgrade to TLS 1.2.

 

Q: What are my options for new devices?

A: We have offers available from our partners (AudioCodes, Jabra, Plantronics, Polycom and Yealink) to support a transition plan to new devices:

 

 

Hopefully this covered the most important questions – if not, let us know in the comments section!

15 Comments
Microsoft

Super blog Thomas, thanks ....

How about the plan to support Common Area Phones on SfB as well as on Teams ?

Would u mind share more on the roadmap plan particularly on the licensing side as well as what will be the basic features of common are phone ?

Since this is very much needed in every customer.

Microsoft

@Adrian Rozaq, yes, we plan to support Common Area Phones with Microsoft Teams.

Senior Member

Are LPE devices being tested for TLS 1.2?  Since O365 will be TLS 1.2 only starting March 1 2018. From all the articles I can find LPE only supports TLS 1.0 with limited cipher support.

Microsoft

@Mark Fleming, we are aware and looking into the issue. I hope to have an answer *soon*.

Microsoft
Senior Member

@Thomas Binder Thank you for the update that is extremely helpful. 

Regular Visitor

@Thomas Binder Has there been any update with regard to LPE phones and the TLS 1.2 transition? 

Microsoft

@Eric Paschal, we updated the article.

Hello, Thomas,

 

This will effect Exchange Web service (EWS) connections with Exchange Online for on-premises Lync/Skype for Business devices as well, not just Skype for Business Online users, correct?  Lync/Skype for Business Integration with Exchange Online, e.g. Presence Information based on your Calendar, Meetings Tab, etc.

 

Nick

Nick, yes it will.  So while there may be a fair amount of Lync Phone Edition devices used with Skype for Business Online today there are probably a much higher amount of them using Skype for Business Server (and even Lync Server), yet are connecting to Exchange Online mailboxes.  In this event the phones would still register to SfB Server (given that TLS 1.2 is not manually enforced by the administrator) but the phone's connection to Exchange Online for calendaring, call history, personal contacts, etc would fail.

Microsoft

The article has been updated with links to our partner offers.

@Thomas Binder any update on the 3PIP support timeline? 

 

This page says Q2 but the O365 roadmap looks like it was just silently updated to say Q3.

 

 

Microsoft

@Nicholas Semenkovich, the pdf version of the roadmap shows Q2 as well, but I will follow up.

Contributor

@Thomas Binder I think this article needs to be updated as it still mention.
"For Skype for Business Online users, you can choose from several models within the Certified for Skype for Business Phones and phones running Lync Phone Edition (LPE) listed under the Skype for Business Online category in the Skype for Business Device Catalog."

 

/Markus

Microsoft

@Markus Johansson, I'll ask the documentation team to add a note regarding TLS 1.2.