mail to link in sharepoint online

[JMB125]

Good Day

We had business users trying to add in their communication sites in the navigation menu (so it shows up in the mega menu) a URL link that is actually a link to an email address.  It is the standard mailto:xxxxx@domain.com link.  It looks though this is not a supported format/link type that we can use within the navigation of the communication site.  We tried also leveraging the footer as it would be a good place to display the email address of who to reach out/contact with questions but we had the same unsuccessful experience as with the mega menu.  Does someone know if this adding a mailto link to the navigation is really unsupported and if so what other options do we have (other than creating a page with a text web part where we can add the mailto link).  Thanks!

[#2 · Accepted solution]

Yeah they really need to add support for other links. In the meantime thou use a url shortener like bit.ly or tiny url. I wrote a blog awhile back about this very thing : https://webbtech365.blogspot.com/2018/11/use-mailto-and-other-link-types-with.html?m=1

[#3]

@Chris Webb  Thank you so much!

[#4]

@Chris Webb this link on your blog page takes you to an arabic page or something. Do you have an english site?

[#5]

@SivuM 

Try this link: Use mailto: and other link types with the Quick Links Modern Web Part 

---

Please consider giving a Like if my post helped you in any way.

[#6]

Guess that link service got hacked or no longer in service. Guess I’ll update my blog. What links are your trying to use. I think the quick links support mailto: now. But not calling links.

[#7]

I have updated my blog page. Thanks for pointing it out. Not sure why happen with the URL to tinyurl. Also mailto: links are now supported in sharepoint so no need to shorten those, but other types for chat / sip calling etc. can still use a URL shortener to use links inside of SharePoint.