Unable to create library alerts for external users

Steel Contributor

Hi all,

 

I get the following error when trying to set up an alert in a SharePoint Online library:

 

Your organization's policies don't allow you to share with these users. Go to External Sharing in the Office 365 admin center to enable it.

 

External sharing is definitely enabled.  I receive this on multiple site collections.

 

Possibly related to another issue I have been having with sharing lists with external users?

 

Anyone got any ideas what is happening here?!

 

Thanks,

 

Andy.

2 Replies
Open a ticket here...I know there is a bug introduced in how external users interact with SPO sites and the team is supposed to be working on it, but I don't have any details and don't know if this issue could be also the cause of the problem you are having
Thanks, Juan,

Microsoft made a suggestion which has resolved the issue.

The external user needs to be added to the site and they also need to accept the invite before an alert can be added for them.