Photo Gallery Issues with iOS SharePoint App

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I've set up a communications site, and would like to set up image galleries to share with users.

 

 

The galleries seem to work flawlessly if viewing in a desktop environment.

 

However, users accessing the site through the iOS app are having difficulty with the image gallery. 

I did find a similar thread within the forum which described the same issue, in which the user reported the problem was fixed.  In this case there was no mention of any particular fix or configuration change that allowed the gallery to work correctly from the iOS app.

 

Here is a list of the issues:

1.  Thumbnails for all images load, however, when they tap on an image, nothing happens.

2.  If the user continues to tap on different images within the gallery, the SharePoint app will eventually stop responding and will require a force-close.

3.  Users have even tried accessing the gallery through Safari on their iPad, and they experience the same issue.

 

Testing on:

Most recent (as of 04/2018) iPad Pro, on latest version of iOS.  SharePoint app up to date.

 

 

Is this a known issue, or can anyone else confirm a similar behavior?

Is there anything that can be done to resolve the issue?

 

Thanks,

-J

 

1 Reply
Same issue!