Content Services - the next wave of Enterprise Content Management - ECM

Chris McNulty

This morning, we were greatly pleased to announce our placement as a Leader in The Forrester Wave™: Enterprise Content Management—Business Content Services, Q2 2017. As Forrester noted:


Microsoft instigates content-in-the-cloud with a focus on SharePoint Online. Microsoft’s launch of SharePoint 2016 and ongoing investment into Office 365 and SharePoint Online has proved to be a significant catalyst in enterprises’ decisions to move their enterprise content to cloud services. Support for hybrid deployments continues to be an area of focus, supporting firms adopting cloud in a phased approach, or for specific use cases. Microsoft’s FastTrack migration program, as well as its partners, provides a range of options for customers that want to move documents out of their own in-house data centers or on-premises SharePoint sites. Microsoft has a clear cloud-first vision, and has invested in eliminating the scalability barriers that challenged older, on-premises SharePoint editions. Microsoft continues to work to improve one-stop governance tools, such as common eDiscovery and legal holds across the Office 365 stack. Collaboration, including analytics and social graphing is a major area of focus and investment.

Our post on Office Blogs includes links to download the full Forrester report.  Its coming at a time when the industry is evolving from traditional enterprise content management (ECM) to a more holistic approach to generating, collaborating, protect and reusing content at *all* points in its life.  Today's blog post also covers this evolution. Content services reflect a more focused suite of empowered capabilities than traditional ECM, and represent the next wave in ECM.  We began this journey at Ignite in 2016, and are happy to continue it today.

CycleNamed.PNGThe lifecycle of SharePoint Content Services


Finally, to accompany today's Office Blog, we've added a new article to the TechCommunity about Best Practices in SharePoint and OneDrive ECM and Content Services, based further on the presentation from @Jeremy Mazner and me in Atlanta last year. 


Thanks again, and looking forward to even more good news as we accelerate Content Services across OneDrive and SharePoint.

1 Reply

Looking forward to reading over this. We manage content for multiple entities accross the Sports & Entertainment industry including content for 4 Sports teams, 4 TV Channels, and 15 Outdoor Magazines. We would love to build a unified ECM Platform on top of SharePoint Online and consolidate our assets. 

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