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Announcing three new features that streamline and enhance the eDiscovery process using Office 365

Businesses around the world must be able to keep and protect important information and quickly find what's relevant to continue to meet legal, business, and regulatory compliance requirements. Spending days, if not weeks, manually sifting through millions of files to find the small number that are relevant isn't just expensive, it isn't an option.

 

At Microsoft, we know how demanding and complex compliance can be. As you might imagine, being a large enterprise operating at a global scale, we're subject to many discovery requests every year.

Our legal department uses the eDiscovery features of Office 365 to improve the accuracy and usefulness of our discovery results an...

 

We recently released three new eDiscovery features in Office 365: Unified Case Management, Optical Character Recognition and Rights Management System. These new eDiscovery features further strengthen the rich set of eDiscovery capabilities already present in Office 365 to help you quickly investigate and meet internal, legal and regulatory obligations from the Security & Compliance Center.

Here are more details about the new eDiscovery features we released:

 

Unified Case Management

To streamline eDiscovery case definition and eliminate several steps in the process, thereby reducing potential human errors, we have developed a consistent user interface which spans the eDiscovery capabilities in Office 365 from core to advanced. This eliminates the need to create separate cases in Advanced eDiscovery. Now case information from eDiscovery flows seamlessly into Advanced eDiscovery for further analysis.

 

Unified Case Management.jpg

  

Optical Character Recognition

Most content in Office 365 is indexed and searchable, but there will always be some content that doesn't have associated text. In many eDiscovery cases, most unindexed content is in image files.

 

With its new optical character recognition (OCR) capability, Advanced eDiscovery will extract text from image files or objects within the files. OCR is supported for loose image files, email attachments and embedded images. The OCR feature in Advanced eDiscovery gives the machine-learning process an even deeper understanding of the documents by including the text extracted from image files, too. This significantly reduces the amount of manual remediation work required to analyze image files.

 

OCR.jpg

 

RMS Decryption

In Office 365 eDiscovery, it has always been possible to search RMS encrypted content inside of your organization. The new RMS decryption feature in Office 365 eDiscovery now makes it easy to export and view RMS encrypted content. The process is easy as RMS encrypted email messages are automatically decrypted at export time when you choose the MSG Export option.

RMS.jpg

 

Future enhancements

Office 365 has a rich set of in-place eDiscovery capabilities that help organizations investigate and meet information requests directly from the Security & Compliance Center.

 

To take advantage of Unified Case Management, Optical Character Recognition and RMS Decryption, simply go to Search and & Investigation in the Security & Compliance Center of your tenant. 

 

 

6 Comments
Valued Contributor

Will there be a way to do a copy of JUST the email eDiscovery results to a Discovery Mailbox going forward?  Or is that capability being deprecated?

 

We frequently use that capability as a way to make emails available around the world cloud to cloud, but it seems the only option is to physically download the an eDiscovery admins computer.

Super Contributor

Thanks for the update

Microsoft

@Brent Ellis - we are working on the capabilitie to copy just the eDiscovery results to a discovery mailbox.  This capability should be released sometime over the summer. 

Occasional Visitor

Hi Raman,

Re RMS Decryption - you refer to RMS in emails specifically. Does it also apply to RMS protected files in SharePoint Online/OneDrive or any other O365 service where protected documents may end up (e.g. Yammer, etc.)? 

Thanks, dani

Microsoft

Hi @Daniel Fischer right now we only support email.  

 

Thanks,

Raman

Occasional Visitor

Hello Raman,

Any update on the ability to copy the email eDiscovery results to a Discovery Mailbox instead of an PST export?