Sep 18 2017 09:30 AM
I was using Secure Score today and noticed a couple of incomplete actions where it was talking about Global admins and it told me that I have 0 Global admins.
In my Admin portal it has already 3 global admins assigned, so not sure how its calculating that as incomplete.
Sep 18 2017 09:40 AM
I am seeing something similar. For 'Designate more than one global admin' it says 'We found that you have 0 admins designated' when I actually have 2 global admins already. Bug?
Jun 13 2018 12:28 PM
This is still a problem. I have two global admins and only one is detected.
It appears Secure Score does not count an unlicensed admin as an admin, which is a red herring.
Jun 14 2018 09:44 AM
Sometimes if global admin accounts were not originally set up as global admins, errors can occur where some settings may not be correct. Could be a possibility it can cause this type of issue too.