Dec 16 2016 08:46 AM
How to remove the old members from showing inside planner? For example a person who has left the company. I’ve removed them from the group … but in planner, I still see them. I also tried removing all closed cards in the hopes they would disappear if there are old cards. But, it still didn’t work.
Ideas?
Dec 16 2016 02:55 PM
Dec 16 2016 09:00 PM - edited Dec 16 2016 09:01 PM
After removing the user from Group you need to reassign all tasks to another user or delete those tasks. Once this is done, the user will be removed automatically from the Plan. If the user is not automatically removed from the Plan after removed from Group, it assumes that still there are some tasks left assigned (Open / Closed task). The best way to find out those tasks is login to Planner as that user go to 'My Tasks' and reassign all tasks listed there. I have tested this case and it worked perfectly.
Dec 23 2016 04:02 AM
Hi @Ryan Stone, Have you tried this? Let me know if this worked.
May 18 2017 03:14 PM
May 18 2017 10:02 PM