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What are the options to request confirmation when sending emails to external contacts?

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What are the options to request confirmation when sending emails to external contacts?

I've searched the web for client- & server/tenant side solutions and found the following:

- client side: VBA scripts or 3rd party product (like SafeSend)

- server/tenant side: Use the Shell to enable or disable the External Recipients MailTip

These options probably work well when using the Desktop Outlook application.

But how can we implement a solution for users that use OWA or the Outlook App on their smartphone?

Are there any solutions that cover all type of Outlook client versions?

5 Replies

Re: What are the options to request confirmation when sending emails to external contacts?

MailTips will also work on OWA, but they do nothing apart from displaying a warning message. If you want some sort of confirmation/approval action, take a look into Transport rules and moderation.

Solution

Re: What are the options to request confirmation when sending emails to external contacts?

I guess you only looked at the templates? Simply create a new rule (or even use one of the templates), then add the corresponding conditions, exceptions and actions. Also, don't forget to click the "More options" link at the bottom of the New rule dialog.

 

In your case, a sample rule might use the "recipient is external" condition, and the action "forward the message for approval". It's just a suggestion though, not sure whether it will fit your needs.

Re: What are the options to request confirmation when sending emails to external contacts?

Hi Eric, The solution SafeSend Email Security for Outlook you are referring to actually has an OWA product that you can use (you can see it in their system requirements). I would contact the vendor to get more information.

Re: What are the options to request confirmation when sending emails to external contacts?

Hi @John Nicolas , actually today we configured the web version of SafeSend.

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