04-11-2019 06:33 AM
Hello,
We are noticing Room Lists are no longer appearing in the new Outlook Web experience when scheduling a meeting and searching a meeting room.
We created meeting room lists based on location and building so users can select a meeting room list based on the building they are working in and all available rooms in that building would appear.
This also makes the meeting rooms easier to navigate and book, without showing meeting rooms in different countries.
This is how it looked a few weeks earlier:
This is how it looks right now:
The Office Roadmap never listed this change.
Any assistance on this?
04-11-2019 09:50 AM
Works fine here, I get the last used entry automatically and I get the search results as soon as I start typing in the box. Try a different user or different browser maybe? @Julia Foran just in case.
04-12-2019 07:43 AM
04-12-2019 05:27 PM
Different twist for us that we have to include the ROOM NAME as one of the attendees for the event to be put on the ROOM CALENDAR. If we use the LOCATION field, the meeting is not put on the Room Calendar.
04-16-2019 10:46 AM
Thanks for posting this. We are having the same experience.
04-17-2019 09:29 AM - edited 08-08-2019 08:29 PM
This issue should be resolved now.
04-23-2019 04:56 AM
04-24-2019 12:35 AM
@vrod29 We're also experiencing this.
using exchange in hybrid-mode.
the room list when selecting all, will only show O365 created/migrated rooms
04-25-2019 04:24 PM
We are experiencing the same issues, Hybrid mode@Tim Wolfers
04-29-2019 01:29 AM
04-29-2019 03:58 AM
04-29-2019 04:07 AM
04-29-2019 04:08 AM
04-29-2019 04:22 AM
@vrod29 No, but I'm not seeing the issue here, it's a new feature that's currently rolling out for OWA. You can read more about it on the roadmap: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=50722
05-31-2019 11:57 AM
@Tim Wolfers We're seeing old room lists but not newly created ones in the New Outlook UI. If we switch back to the old web interface all the lists are there.
05-31-2019 12:07 PM
@Steven Greenwood @vrod29 can you help us with this in our tenant too?
05-31-2019 12:10 PM - edited 08-08-2019 08:32 PM
Yes of course. Please open a ticket with support.
07-16-2019 01:04 AM
@vrod29 we also have this issue with our hybrid tenant. Are you able to advise us how to resolve this issue please?
07-16-2019 01:45 AM
@yavtech1 Yes. Please private message me your tenant email address so I can see what is going on.
07-16-2019 05:09 AM
@vrod29We just added room lists to the production tenant. We can see the Room Lists in Outlook on PC, Teams and the old Outlook Web. But not the New Outlook Web Experience.
Why is the New Outlook Web experience touted as the new way of working, while basic functionality is simply missing. We have to manually revert our users to the old, but functioning Outlook Web.
Is there any fix for this so far?
07-16-2019 07:16 AM
07-22-2019 04:59 AM
SolutionHello,
I've just tested it again and now the room lists seem to be displaying all of a sudden. Very happy about this, but I hope this is the case for all users.
07-22-2019 05:02 PM
07-22-2019 06:11 PM
@vrod29 Unfortunately we are still not seeing any change in our tenant.
07-25-2019 03:32 AM
@vrod29 Its working now. Thanks.
08-06-2019 11:13 AM
@vrod29 we are having a similar issue. Outlook on the web is not showing the rooms available, but the rooms show in win10 email client and outlook desktop. Something you can do for our tenant to fix as well? Thank you! Jeff
08-31-2019 12:31 PM
09-03-2019 02:16 PM
@Dzmitry82 Can you please open a support ticket? Our support engineers can take a look.
09-05-2019 02:33 AM
10-27-2019 07:46 AM
This is happening to me. I opened up a support ticket yesterday and spoke to the engineer who was going to research it and get back to me but so far that hasn't happened. I just found this thread and copied it into the MS support ticket.
Can you shed some light as to what is happening? The last post in this thread seems to indicate that the room lists for Outlook on the Web only gets updated once a week. That isn't great, but if that's the rule can it be publicized? I want to point out that this also negatively affects the Outlook App (at least on IOS), which is also not seeing the new rooms and I believe it will be fixed when the Outlook on the Web is fixed. Correct me if I'm wrong.