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Where is Outlook Customer Manager mobile app for IOS

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Highlighted
Dave Norton
Contributor

Why is a mobile app for IOS not available?

 

The add-in is limited.

 

31 Replies

Hi Dave,

 

Thanks for your reporting and I also believe outlook Customer Manager mobile app for IOS rather than add-in is a great idea. Regarding this feature, can you submit your feedback via the following link https://outlook.uservoice.com/forums/407082-outlook-customer-manager/?

 

Understanding your experience helps us to make our product and service better for you and others.

 

Your understanding will be appreciated.

Shuman

In reply to Shuman Ouyang:

 

Why do you not read Microsoft Outlook Customer Manager blog and press releases?

 

April 24/17, Microsoft wrote that mobile app was coming in upcoming weeks, this is now 3 weeks, the introduction of Outlook Customer Manager has a mobile app for IOS listed.

 

Why are you suggesting I make a suggestion.

 

It like no one at Microsoft or contractors knows what is going on.

 

Make a real effort to answering the question vs some BS about making a suggestion!!!!!!!!!!!! 

 

 

In reply to Shuman Ouyang:

 

Why do you not read Microsoft Outlook Customer Manager blog and press releases?

 

April 24/17, Microsoft wrote that mobile app was coming in upcoming weeks, this is now 3 weeks, the introduction of Outlook Customer Manager has a mobile app for IOS listed.

 

Why are you suggesting I make a suggestion.

 

It like no one at Microsoft or contractors knows what is going on.

 

Make a real effort to answering the question vs some BS about making a suggestion!!!!!!!!!!!! 

OCM iOS app was a major feature in our review. All competing CRMs and lite CRMs have an app. Why the delay?

Hi Ron,

 

You are right, how can a business owner or sales person be tethered to their desk in order to communicate with people.

 

Also, the disconnect between marketing, operations and dev teams continues for most services.

 

This is very poor PR when Microsoft who may be dogfooding their own services cannot get things straight!!!

 

Also, is their integration with 2 way sync between MS To Do and OCM?

 

I think the layers between program managers, dev teams and the support teams (support seems to be outsourcers) needs to be smaller, are the dev team out of touch or is marketing too aggressive?

Solution

Hi 

 

Thanks for the inputs on this thread. We rolled out the mobile app for iOS to preview users some weeks ago and have been busy tweaking a few things with the feedback we are recieving. We expect to complete the tweaks and make the mobile app available in the App Store in the next 4-8 weeks. In the meanwhile, if you'd like to join the preview for the mobile app and share feedback with us, we'd love it.

Vivek,

 

Yes, I would like to participate in the preview.

 

Can you provide direction how to download the app? 

Great, thanks. Please let us know your email id via a private message so we'll add you to the test flight. 

how do i private messag

Hi Dave,

 

You can move your mouse on the engineer's photo and then click "message" as the below shows. 

 

1.PNG

 

Also, you can click the image and then send message.

 

OCM send message.PNG

 

In this way, you can send private message to him.

 

Best Regards,

Shuman

Hey Ron,

 

Do you have beta of OCM Mobile, Vivek Kumar advised he would provide, he has provided no follow up.

 

Do you have link?

Vivek,

 

I am still waiting for invite to preview for OCM for IOS, you have offered and I am getting 0 response

Hi Dave,

 

I replied to you via private message. You can click envelope in the right corner to access it.

 

Best Regards,

Shuman

Hi Dave,

After doing some consult, I get the information that new version of OCM for iOS preview will be released. In the meantime, the invitation of the Beta version won't be sent anymore.

Thanks for your patience and understanding.

Amanda

is this towards the beginning of the week or end of the week?

 

It is disappointing that Vivek Kumar, the product manager for OCM has not followed through on his email. 

Hi Dave,

OCM for iOS should be released before the end of this week and your patience is appreciated.

Thanks,
Amanda
Hi Dave,

I get feedback from our relevant team that there are invitations for OCM for iOS, did you receive it?

Thanks,
Amanda

Yes,

 

I received access to Test Flight, have installed on iPhone and iPads.

 

So far, it looks good, still having sync issues.

 

Does OCM have the ability to delete some tasks at the back end?

 

The Outlook add-in constantly have error, the task list of today tab has 10-20 add in errors to open the add in.

 

Hi Dave,

About this issue, we are doing consult now. And we will post back once getting any updates.

Thanks,
Amanda

Hi Amanda,

 

The Office 365 support team is applying scripts 3 times this week.

 

The issue seems to be with Today tab and the tasks take many restarts, in some cases it would stop at 90%.

 

I hope this is resolved soon.

 

I have 7 devices that sync to my OCM.

 

Dave

Wie komme ich an die App ran?

can you translate?

I will download the OCM for IOS too, can me send the link please?

Ich werde das OCM auch für IOS herunterladen, kann ich den Link bitte senden?

I made my request to Vivek Kumar, he is the Product Manager for OCM.

 

I think OCM Team have to provision you before you can get the preview.

 

 

Hi Raphael,
 
I replied to you via private message. please click envelope in the right corner to access it.
 
Best Regards,
Amanda

Can you add me as well? Thanks,

 

Please request from OCM Team, I am a user and have no access to share

 

 

Hi Tim,

 

I replied you in private message to collect your email address so that we can share invitation. You can directly click the envelope in the right corner to access it.

 

Regards,

Shuman

 

Hello,

 

May I also be provisioned for the test flight?

 

As a follow up, what is the timeline for general release of the product?

 

Best,

Paul

 

 

Hi Paul,

 

The OCM for ios application has been released in the last month. You can search it in Apple Store to download general product.

 

Thanks for your interesting.

Shuman