Welly Lee wrote:Outlook Customer Manager is automatically installed for O365 Business Premium users. If you accidently deletes the add-in, it will be reinstalled within 24 hours
Started a O365 Business Premium free trial for a customer interested in OCM tool and I do not see it in the Outlook app. Do you know if it is auto installed for the trial?
There might be a delay before OCM appears in the Outlook client. Meanwhile, please refer to the following to check if OCM is available to you.
Have you referred to the information above? Can you share any update with us?