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Introducing Outlook Customer Manager

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How to add in Outlook Customer Manager into Outlook desktop if it is not there or disappears

 

  • Login to Office 365 Premium online
  • Go to Outlook  - Outlook web access
  • Settings
  • Manage Add ins
  • My Add ins
  • Custom add-ins
  • Add a custom add-in
  • Add from URL…
  • Enter the URL of the add-in's manifest file
  •  https://ocm.outlookapps.com/GetManifest
  • Restart outlook desktop and OCM should be there.

 

 

How to remove Outlook Customer Manager from Outlook desktop

 

  • Login to Office 365 Premium
  • Go to Outlook  - Outlook web access
  • Settings
  • Manage Add ins
  • My Add ins
  • Custom add-ins
  • Find Outlook customer manager
  • Click on the 3 dots...
  • Remove

 

How do I activate Outlook Customer Manager? It doesn’t show up in either Outlook for Mac 2016 or Outlook Windows 10. I have Office 365 Business Premium. I checked the Admin Center and it is licensed and turned on. But no icon in Outlook on either operating system. I've had these subscriptions for a year. My coworker has it on her Outlook 2016 for Mac, and we both have the same, most updated, builds.

Never mind. I used the process outlined above to add a custom add-in, and it worked. Thanks Iskender Sheard.

Need a fully functional stand-alone Windows 10 app! This is Microsoft's best opportunity!

Totally agree!

One Question: In this discussion was about one and a half year ago mentioned that the OCM will be available for E3 "in the near future". Can you estimate what "near future" means?

Any word on if the "central/managed contacts database" you reference in desiring, has ever come to be? As well, our organisation needs this feature.

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