Jul 13 2018
05:50 AM
- last edited on
Feb 06 2023
04:05 AM
by
TechCommunityAP
Jul 13 2018
05:50 AM
- last edited on
Feb 06 2023
04:05 AM
by
TechCommunityAP
Hello.
I have a shared mailbox who only the member of the mailbox can email to.
If you are not a member and email to the mailbox you get an auto reply.
This auto reply are a bit aggressive and tells the user that she/he are not allowed to email that mailbox.
I would simply want to change part of that message to be a little more friendly but cant find where i can do so :)
BR
Emil
Jul 13 2018 12:00 PM
You cannot change the text of default NDR messages in O365, such as the one sent when delivery restrictions are configured on a mailbox. You can add a custom reason via a Transport rule (with a "block the message" action"), but in general those NDRs look not that friendly...
Jul 13 2018 06:27 PM
Jul 15 2018 11:47 PM
You could also add a "Policy Tip" to the shared mailbox with a text like "This mailbox is only for its members". It would be shown to the users before they are sending the actual email.
Jul 16 2018 03:18 PM
Hi Emil
I would prefer creating a Transport rule and adding a disclaimer there to achieve this.
Thanks
Robin Nishad