Oct 19 2019
01:01 AM
- last edited on
Feb 01 2023
11:00 AM
by
TechCommunityAP
Oct 19 2019
01:01 AM
- last edited on
Feb 01 2023
11:00 AM
by
TechCommunityAP
My Office applications for Mac (especially Word) bounce approximately 46 times in the dock, before temporarily freezing and then finally presenting a document to work in.
So starting up takes more than 1 minute! When it's finally up and running everything works fine and smoothly, so it's just the start-up that drives me mad.
Strange enough this is only the case after having shut down the computer or taking the computer out of the slumber-state. If I quit the Office app and then immediately start the app again, starting will only take 2 bounces or less.
I have already tried several things (re-installing Office, re-installing MacOS, deleting caches, preferences, deleting unused fonts etc) but nothing has helped so far.
Any other suggestions?
I run Office 2019 on an iMac from 2017 with MacOSX Catalina. No problems with performance or speed of other applications.
Oct 20 2019 02:55 PM
@albert23 If you create a new user account on the Mac and try, does it produce the same result? I wonder if its something in your iCloud account/keychain that is causing the issue and come back following a reinstall.
Oct 21 2019 12:00 AM
@PaulaSillars Thanks for the suggestion! I tried it, but Word did not start significantly faster. And still the issue that the first start-up takes longer than restarting the app directly after quitting it.
Any other suggestions?
Oct 22 2019 04:02 PM
@albert23 Do you have any firewall or antivirus installed?
When you did the reinstallation of OSX, did you install Office before installing any other applications?
I wonder if there is something interfering with the startup process of the application? Though why its significantly slower following a machine start rather than an application quit I'm not sure.
If you start the machine up, wait say 5 minutes and try to start Office, does it still take ages to start?
Oct 23 2019 02:49 AM
Thank you very much for your suggestions, but no antivirus and no extra firewall except the firewall that MacOS automatically puts up.
And I did try every possible sequence of installing and re-installing Office and MacOSX with no permanent improvement.
Also waiting for 5 minutes after starting up the computer does not affect the initial start-up-time of the Office application.
I too believe that something must be interfering, but I can't figure out what.
I tried removing extra fonts and yesterday I tried configuring OneDrive, thinking that perhaps Office applications by default want to work with OneDrive and are looking for it at start-up. Strange enough having OneDrive active the start-up-time got increased, even after an application quit.
Any other suggestions?
Oct 23 2019 09:10 PM
@albert23 I'm running out of ideas now.
There are some good tips on this link https://answers.microsoft.com/en-us/msoffice/forum/all/word-runs-very-slow-on-my-mac/93cc3f49-ac67-4...
I'm hoping someone else will jump in and offer some suggestions for you. :)
Mar 28 2020 10:13 AM
Hello there :)
I have exactly this same issue and was wondering if you ever found the answer? Any hints, tips, wisdom you have would be hugely appreciated. I've tried many things and, even though I've been spending my time rebuilding and reformatting things that I've uninstalled and reinstalled, there seems to be no improvement.
I'd love to hear if you have any thoughts these few months on.
With many thanks in advance.
Mar 28 2020 11:04 AM
Hi McNeelix,
Apr 10 2020 12:19 PM
For what it's worth, I've been working on fixing this exact issue as well for about 6 months. Today I was relentless though. I had uninstalled it at least a dozen times, but never like this. I found this article, and I followed the section titled "Uninstall Office 365 (2016) on Mac:" and golly, it worked after a reboot!
https://www.fonepaw.com/eraser/uninstall-microsoft-office-on-mac.html
Aug 01 2020 11:34 AM
I had this same problem for over a year (since I installed MS Office for Mac). The problem turned out to be an intrusive program I had been using called CleanApp by Synium Software. It is a software removal app for Mac that does a pretty through job. Although the program does what its supposed to do, it must scan each program that opens. Its somewhat of a pain to delete as well. Not just a simple drag to the trash. I had done many web searches for a fix to this launch problem, because its really bad with Office. None worked.
If you have this software or a similar app remover program, try deleting it. All my apps, especially large ones like Office, Photoshop, Lightroom, etc, open like I just got a new computer.
Mar 16 2021 05:23 AM
@versadave....but did you re-install it, too (or did you just ditch MS Word in favor of some other app)? :)
Aug 21 2021 04:39 AM
Aug 22 2021 03:19 AM
Aug 22 2021 05:10 AM
@albert231370 thanks for your reply.
I have a 1TB fusion drive. I’m running the latest version of Office and my Mac is running Big Sur 11.5.2. (which is the latest version). My Mac is just over a year old - 3.2 GHz 6-Core Intel Core i7, 16 GB ram. I thought the spec would be ample to handle office!
Aug 22 2021 05:17 AM
@nic222 Hm, yes, one would think that should do the trick... I didn't have a Fusion drive, but an old-fashioned hard drive, so the upgrade was defendable. Anyway, for me the upgrade to SSD was the only thing that was helpful.
Nov 15 2021 07:05 AM
Mar 05 2022 11:11 PM
Hi see my screenshot & Make sure you also have the same things checked in the settings
This has improved my document opening time from 20 seconds to 2 seconds.
Steps:
Click on the Word (Menu) -> Click Preference -> Go to General & Remove the settings checkboxes that will slow you office document openeing.
Sep 10 2022 01:14 AM
@bg15407 Could you please note the screenshot / send it again? I don't see it showing up on your reply. Would be good to see what you've checked in your settings : )
Thanks for your information earlier this year!
Take care.
Dec 22 2022 03:31 AM