SOLVED

My office build version is not updating to show new icons

Copper Contributor

Hi All,

 

My office version is not updated to show the latest icons. All my peers have their office updated and displaying new icons/style. When I click on "update", the system is saying that I already have an updated version on my computer. My build version is 1808 (10730.20348). 

Can anyone help me with getting the new update to my office?

5 Replies
Hi!

Have heard of this a few times, such as to a user in this article

https://techcommunity.microsoft.com/t5/Office-365/Office-Icon-Update/td-p/354032

Have you tried a reinstall of Office to see if that fixes it?

Best, Chris
best response confirmed by Sunil_Racha (Copper Contributor)
Solution

@Sunil_Racha 

 

Try to uninstall and reinstall it through Click-to-Run at https://portal.office.com but this will depend on your organization's setup. If you are setup for Semi-Annual, then you will get Semi-Annual etc.

 

I checked your version and it is the latest under Semi-Annual Channel.

https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date

 

You can try to change the channel to Semi-Annual Channel (Targeted). The modern icons was release on Version 1902: March 12 (Build 11328.20158)  

https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1902-march-...

 

-and-

 

Version 1904: April 29 (Build 11601.20144) on Monthly Channel. 

 

You can refer to this link if you want to switch to Monthly Channel. 

https://support.microsoft.com/en-ph/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-c...

 

 

 

 

 

No @Christopher Hoard. I am looking for other ways to easily resolve the issue.

Great, please post here if you find one so the wider community know about it.

Best, Chris

Thank you very much@Germaum . Changing the update channel from "Semi-Annual" to "Semi-Annual (Targeted)" worked for me. I used the below page to change my update channel and it did the magic.

 

https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-c...

1 best response

Accepted Solutions
best response confirmed by Sunil_Racha (Copper Contributor)
Solution

@Sunil_Racha 

 

Try to uninstall and reinstall it through Click-to-Run at https://portal.office.com but this will depend on your organization's setup. If you are setup for Semi-Annual, then you will get Semi-Annual etc.

 

I checked your version and it is the latest under Semi-Annual Channel.

https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date

 

You can try to change the channel to Semi-Annual Channel (Targeted). The modern icons was release on Version 1902: March 12 (Build 11328.20158)  

https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1902-march-...

 

-and-

 

Version 1904: April 29 (Build 11601.20144) on Monthly Channel. 

 

You can refer to this link if you want to switch to Monthly Channel. 

https://support.microsoft.com/en-ph/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-c...

 

 

 

 

 

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