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Get NDR message while send email from iPhone native App

Manish Lohia
Copper Contributor

‎Apr 19 2018 12:59 AM - last edited on ‎Feb 01 2023 10:48 AM by

‎Apr 19 2018 12:59 AM - last edited on ‎Feb 01 2023 10:48 AM by

Get NDR message while send email from iPhone native App

A user have iPhone x, When he send email from Iphone native app he get the bounce back message. and email working fine on OWA and outlook.

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Christopher Lee

‎Apr 22 2018 06:23 AM

‎Apr 22 2018 06:23 AM

Re: Get NDR message while send email from iPhone native App

Are you able to post a screen cap or the content of the NDR?
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Kashu855

‎Feb 15 2019 09:38 PM

‎Feb 15 2019 09:38 PM

Re: Get NDR message while send email from iPhone native App

did you tried reconfiguring the user account In the device?

Is this happening for an email he sends or he gets the bunce back for any email he sends to anyone from his iPhone?

try to check the message trace from EAC for the detailed information regarding that email.

You may also share the bounce back for further analysis which he is getting.

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