Exchange hybrid product key distribution issue

Copper Contributor

I understand from requirements that Office 365 Business Plans doesnt support hybrid, however I have a tenant who has a mix of Business Essentials, E1 and E3 licenses and I get error :

 

"We're sorry!

The wizard has determined that your Office 365 tenant doesn't meet the requirements for issuing an Exchange hybrid product key"

 

Surely this tenant is eligible or have i got it wrong.

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