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Build 16170: Issues with starting the programs (Word, Excel, PP, Outlook, OneNote ...) Solution

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There are some user with issues on build 16170 as the GUI of the programs does not start correct.

The Screen is almost white with no info.

I had this on a Surface Pro 4 m3.

 

I changed Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Graphics\DisableHardwareAcceleration from 1 to 0 and the issue was resolved.

 

Might help someone.

Also see https://aka.ms/v5640h

 

On a HP Pavilion 17 this did not happen. The registry key does not exist on that machine.

 

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