Some time in the last week the thumbnails on almost all of our Office 365 uploaded videos have disappeared and been replaced with thumbnails like below image. Is anyone else seeing this in Office 365 Video?
Re: RE: Office 365 Video thumbnails have disappeared
@Terry Hagan - I opened O365 support ticket SRX617071193481371ID. The engineers have run a job on the backend for one of our impacted channels and that has resolved the issue with thumbnails for that particular channel. I am waiting to hear back on next steps to fix it for all channels, but it does seem like the engineers know the resolution and possibly the cause.