SOLVED
Home

Microsoft Workplace Analytics

Highlighted
John Wynne
Valued Contributor

Microsoft Workplace Analytics

A couple of quick questions arising from today's Office Blog https://blogs.office.com/en-us/2017/07/05/transform-your-organization-with-microsoft-workplace-analy...

 

  • Hoping to see a new community here on Office 365 Analytics for Microsoft Workplace Analytics?
  • @Nick Robinson can you confirm if Microsoft Workplace Analytics will be a per seat add-in across all Enterprise Plans, E1 - E5?
  • If so, a timeline to appear in licensing (for me the UK store in GBP)

Thanks and congratulations on this move!

19 Replies

Re: Microsoft Workplace Analytics

everything about this product is presented in a very different form than other Office 365 announcements. Lack of admin information, no pricing and a lot if marketing/sales directed information.

Re: Microsoft Workplace Analytics

Definitely more alignment with the general Office 365 proposition is needed. Hopefully today's announcement will start that journey. A question is definitely can we self provision as with My Analytics or does the provisioning / on boarding need to be through the Microsoft team? Also, price points etc. Finally I think we need to understand the boundaries between My Analytics and Workplace Analytics, particularly around Groups. The Microsoft Mechanics video featuring @Ryan Fuller highlights the next roadmap steps. Anyway lots of questions which might warrant an AMA.

Re: Microsoft Workplace Analytics

I would like to hear why Workplace Analytics isn't included in the Office 365 E5 plan, if that is the case? Surely it should be included in E5
but the announcement gives the impression it's an add-on for all of the Enterprise plans!

I agree the announcement was somewhat lacking and there are unanswered questions. An AMA is a great idea, though some sort of FAQ in the meantime would be appreciated as well as any admin resources.

Saying all that, Workplace Analytics looks very good for unlocking productivity gains and could be a game changer! I look forward to hearing a lot more about Workplace Analytics.

Re: Microsoft Workplace Analytics

I did find this support article by the way - "Metric descriptions and glossary for Workplace Analytics".

Solution

Re: Microsoft Workplace Analytics

Hi all,

 

Thanks for the interest and looking forward to engaging in this journey together. We're excited about the WpA launch and know there are lots of questions. We did just create a new WpA community page, so be sure to post new questions in there.

 

- WpA is available for enterprise level organizations (5,000+ seats) and costs $6/license/mo for enterprise SKUs (with the exception of E5 customers, which is $2/license/mo).

- WpA is not included in E5 because we made a strategic decision to deliver the WpA value in a different fashion.  The pricing reflects an investment in our customers that are invested in the Microsoft innovation cycle.

 

We understand that this is a significant departure from the typical licensing model, but WpA is a unique solution that will significantly enhance the value of Office 365 by augmenting the layer of intelligence surrounding Office 365 products.

 

The team and I will continue to provide input and respond to your questions as quickly as possible. Thank you!

 

Nate

Re: Microsoft Workplace Analytics

Hi Nathan, Thanks for your detailed reply. The 5000 seat requirement counts me out as a small scale tenant with deep scope. This is the first recent Office 365 innovation of which I can't take advantage. Part of the strong value proposition of Office 365 is to enable digital transformation for organisations of all sizes. I understand Workplace Analytics may place special requirements but please consider many mid sized companies who have invested in E5 licensing.

Re: Microsoft Workplace Analytics

Same, 70-80 users, all E3 and E5.

Putting that basic informtion (seat requirement + cost) out publicy, would have cleared up things pretty fast.

Also I'm always kind of shocked, when a single product/feature costs more or about as much as a full E1 license. I'm sure there discounts for larger purchases.

 

Anyway, thanks for the information. No need to dig further :)

Re: Microsoft Workplace Analytics

Thanks for the information, it clarified a lot.

 

I do find the 5K seats requirement a big barrier that will put this out of reach for many organisations. Hopefully, that number can be reviewed in due course.  

 

I worked in the non-profit sector with an organisation, with 1300 staff, heavily invested in Office 365 and I can see only the top 15 institutions have more than that 5K headcount in the UK.  

Re: Microsoft Workplace Analytics

Very quick arithmetic prices the product at a high level when placed at the seat level requirement. I suspect the target organisations will have Enterprise Agreements in place. So custom pricing is inevitable. As always, the market drives and decides, so barriers to adoption and alternative products will move matters forward. Still, from the outside, this strategic decision jars against the success of Office 365 which it has achieved through scale. Feels like a missed opportunity.

Re: Microsoft Workplace Analytics

Will there be any exceptions to this 5000 seat barrier? I have a customer who is a high street bank and has 2500 seats and growing who would really like to have this capapbility.

Thanks

Re: Microsoft Workplace Analytics

@Malcolm Robb you are better placed than anyone to get this looked into. Thanks for the transparency.

Re: Microsoft Workplace Analytics

Hi Nathan,

 

I am bit confuse on WpA is available for enterprise level organizations (5,000+ seats), does it mean that organization should have  minimum 5000+ O365 license or count of employee in an organization should more than 5000.

 

Thanks

Deb 

Re: Microsoft Workplace Analytics

I am certain this will be an additional licence cost. The seat number restriction is at Microsoft’s discretion. @Nathan Barnett can assist you more.

Re: Microsoft Workplace Analytics

I take it to mean you have to buy at least 5K seats of Workplace Analytics licences to qualify to use the service, also Exchange Online is a prerequisite, so all those users will have Office 365 licences as well.

 

Like @John Wynne said this can be clarified by Nathan, as there may be more to it than that!

Re: Microsoft Workplace Analytics

Hi all,

 

In general, yes. As we are early in the product journey and investing heavily in large customers to ensure their success, Microsoft has implemented a 5k seat minimum for Workplace Analytics purchases. However, if there is a compelling situation, we will consider exceptions to that threshold within reason. And, with regard to EXO, you are also correct. Workplace Analytics licenses must be assigned to users who are already licensed for Office 365 SKUs, specifically E1, E3, and E5. Thanks @John Wynne and @Cian Allner for flagging this. Happy to provide additional clarity or answer any other questions!

Re: Microsoft Workplace Analytics

@Nathan Barnett Do you have to license all users on Office 365 when you get workplace analytics? We have an EA and about 3,000 users. Are we still below the limit?

 

Thanks,

Mike

Re: Microsoft Workplace Analytics

Hi @Michael Buckingham - Great question! Customers control scope of the analyzed population, so they can choose to license all 3,000, or some subset of that (good news: we've updated the minimum threshold of 1,000!). When customers choose to license a subset, it's typically focused on unique geographies or functions in the organization, though the platform is very flexible and can meet a wide range of requirements. If you're not talking to one of our Workplace Analytics GBBs and you'd like to accelerate the conversation, feel free to reach out to me via email and I can connect you with someone on our team to support. 

Re: Microsoft Workplace Analytics

Thanks @Nathan Barnett

We have a very influential Director who is willing to cover 100 subscriptions. Unfortunately, the 1000 minimum is a huge barrier to adaption. It's not that we cannot grow to 1000 or even 3500 but we cannot get out of the gate if we have to get them to sign off 1000 before we can show them the impact it has had on a team. 

 

It's like trying to sell bushmen on upgrading their new home. They have no frame of refence for doors knobs, toilets, lights, stoves, bath tubs....  However, once they experience them they will love them.  The key is giving them opportunity to experience them. If you force them to buy 1000 of something they don't know they need 1 of they will never be part of the market for your product. 

 

We have a shared interest in getting this adopted. Help me expose our user base to what it can do.

Re: Microsoft Workplace Analytics

Hi @Michael Buckingham - Totally understand the hurdle here (and appreciate the analogy). If our team can learn more about the scenario, that would be helpful. Can you shoot me an email directly at nabarnet@microsoft.com? I can connect you with the right geographic resources.

Related Conversations
When will desktop sharing be available in Teams?
James Auman in Microsoft Teams AMA on
39 Replies
Adding external users to teams
Catherine CHAZELAS in Microsoft Teams on
23 Replies
Business vs E3 vs E5
Peter Whitehouse in Microsoft 365 on
10 Replies
Groups vs Teams
Stefanos Papadopoulos in Microsoft Teams on
21 Replies
Teams crashes on check for updates
Jonathon Halford in Microsoft Teams on
42 Replies
How to connect a "Team" to a "Group"
Mike Dumka in Microsoft Teams on
56 Replies