03-05-2018 10:28 AM
Hey Folks,
I just did the full rollout and I have 2 iphone users who, even when the 'only when inactive on desktop' checkmark in the iphone app is checked, she still gets every chat as a notification.
I don't even know where to start troubleshooting this.
Has anybody experienced/solved the same issue?
03-05-2018 10:35 AM
03-06-2018 10:26 AM
Hi,
Did you tried turning off the notification by going into the setting of Iphone.
@Daniel Williams wrote:
Hey Folks,
I just did the full rollout and I have 2 iphone users who, even when the 'only when inactive on desktop' checkmark in the iphone app is checked, she still gets every chat as a notification.
I don't even know where to start troubleshooting this.
Has anybody experienced/solved the same issue?
08-08-2018 03:19 PM
Bumping this. I never found out what the original issue was, things just kinda got solved. But now I have the issue again.
Insights?
09-27-2019 01:26 PM